Robert Sola Email & Phone Number

Annapolis, Md, Us

Annapolis, Maryland

After 16 years of driving improvements in 2 large global corporations, I decided to purchase a small business and use my skills to grow my own company. Currently operate locations in Annapolis and Baltimore with 48 employees and generated 5X growth in first 4 years.

Baltimore, Maryland

Responsible for developing and leading the Continuous Improvement program for the global operations organization with 19 facilities in 8 countries and over 2000 employees.- Developed and initiated execution of multi-year strategy as well as tactical action plan to transform culture and achieve world-class operations.- Assembled global team of dedicated Continuous Improvement leaders and partially dedicated Continuous Improvement champions.- Established and initiated comprehensive training program for basic Lean tools and principles focused on practical problem solving, teamwork and facilitation with 14 employees achieving “trainer” certification.- Standardized global problem solving tool set, execution and tracking process. First full year total benefit of $920k through 2568 completed Continuous Improvement projects primarily focused on building engagement and basic skills. Second year estimated financial benefit of $6.2M.

Jessup, Maryland

Led global information technology and process improvement across the business, directing a 35-member IT/Process Improvement team supporting 600 personnel in 11 countries.- Generated savings and profit of $5M through critical business process improvements such as increasing unit shipments on-time delivery from 57% to 96% and reducing submittal package lead time by 60%.- Reduced IT support request backlog by 50% and increased on time delivery from 40% to 88%, driving internal customer feedback ratings of 4.7 out of 5.0.- Linked five disconnected regional networks and introduced virtualization technology while completing a comprehensive global IT infrastructure upgrade increasing performance, uptime and system controls.- Completed application upgrade in North America, implemented full ERP system in Asia and led first ever global project to implement Manufacturing ERP system that would satisfy all global facility requirements.

Jessup, Maryland

Director, Business Systems 2010-2012Led North American information technology and business process improvement, directing 18 member IT/Process Improvement team supporting 300 technology users at four locations.- Improved utilization of IT resources worldwide by negotiating a reorganization to consolidate IT from three managing directors into one single global matrix organization, serving as a model for other business areas.- Built a new business process improvement team of functional analysts and process improvement engineers to increase overall effectiveness of IT resources and drive value stream level improvement of business processes.- Created new custom Order Dashboard visual management software to account for status of all orders in a process flow chart and provided performance metrics for each process and function linked to key customer deliverables.

Jessup, Maryland

Led North American product application technical support and customer service, directing 20 member team of engineers, technicians, and administrative professionals to support 680 independent sales representatives.- Improved special design quote request on time delivery from 65% to 80% and reduced lead time by 40%.- Led the development of a fully automated submittal package process across three functions that reduced high variation product (10^25 unique configurations) submittal package lead time by 60%.

Jessup, Maryland

Accounted to senior executive staff for planning, designing, testing, and launching an evaporative condenser product line, leading a cross functional team with a project budget of $525K.- Completed project within specifications, under budget and launched within two weeks of original schedule.- Generated $5M in gross profit margin in the first full year, exceeding the established goal by $500K.- Reduced project errors 15% and increased productivity 7% by improving the product development process.