Rob Spears

Rob Spears Email and Phone Number

Vice President Information Technology @ Smile Partners USA
Detroit, MI, US
Rob Spears's Location
Detroit Metropolitan Area, United States, United States
Rob Spears's Contact Details
About Rob Spears

Rob Spears is a Vice President Information Technology at Smile Partners USA. He possess expertise in customer service, technical support, strategic planning, team leadership, team building and 26 more skills.

Rob Spears's Current Company Details
Smile Partners USA

Smile Partners Usa

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Vice President Information Technology
Detroit, MI, US
Website:
smilepartnersusa.com
Employees:
189
Rob Spears Work Experience Details
  • Smile Partners Usa
    Vice President Information Technology
    Smile Partners Usa
    Detroit, Mi, Us
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  • Seva Dental Team
    Chief Information Officer
    Seva Dental Team Oct 2024 - Present
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  • Smile Partners Usa
    Vice President Information Technology
    Smile Partners Usa Feb 2022 - Oct 2024
    Troy, Michigan, Us
    Responsible for all technology within the organization.Built an internal IT team of systems administrators and service desk roles. In housed all IT services from an external partner. Oversaw technological integration of all mergers and acquisitions.Negotiated and managed all technology contracts, services and partners. Designed and built a process to onboard and integrate new dental practices.
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  • Heartland Dental
    Manager Of Enterprise It Infrastructure
    Heartland Dental Apr 2021 - Feb 2022
    Effingham, Il, Us
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  • Heartland Dental
    Director Of It - Tru Family Dental
    Heartland Dental Jan 2019 - Apr 2021
    Effingham, Il, Us
    Tru Family Dental was acquired by Heartland Dental 2021Worked directly with all senior leadership on IT projects and initiatives including overall business strategy and objectives alignmentInsourced all IT resources resulting in significant savings and increased satisfaction scoresContract negotiation and strategic vendor relationship building including ISPs, SaaS providers, hardware providers and moreProject Manager for revenue driving initiativesCultivated a culture of growth and development for IT team membersSignificant role in the mergers, affiliations, and acquisitions teamFast paced and growth oriented environment with 20% company growth year over yearDirected short and long term IT strategy and operations with systems and processes that scaleCreated, managed, and maintained yearly IT capital, expense, and resource budgetsCompliance administrator for HIPAA, HI-TECH, and PCIResponsible for the enterprise wide cybersecurity strategy and data analytics resources Google Workspaces (Gsuite/Gapps) administrator
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  • Piston Group
    Lead It-Systems Engineer
    Piston Group Jan 2017 - Jan 2019
    Southfield , Michigan, Us
    Supported the growth and development of team membersDeveloped an environment and culture of accuracy and decisiveness Configured and administered a fully virtualized environment using VMware 6.0 and 6.5Managed Nexus, Cisco and Meraki networking devices and environment Administered Active Directory, Group Policy, DHCP, DNS and other domain servicesMigrated from on premise Novell environment to Active Directory and Office 365Deployed and supported a majority of the Office 365 products including Exchange Online, SharePoint Online and the Security and Compliance CenterManaged all aspects of the datacenters including power, monitoring, hosts, core networking, storage, etc.
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  • Henry Ford Health
    Network Administrator - Henry Ford Optimeyes
    Henry Ford Health Aug 2014 - Jan 2017
    Detroit, Mi, Us
    Focused on bringing the organization into compliance with company policy, HIPAA and PCI. Lead the helpdesk staff by implementing monthly SLA goals to improve performance. Designed, developed and secured new Active Directory Structure.Designed and implemented group policies to create a uniform environment while improving security.Built and deployed site servers to manage WSUS, AV and operate as print servers. Utilized powershell scripting to automate a number of administrative processes.Retired legacy login scripts and migrated to group policy.Operated as project leader for many projects including, Windows XP to Windows 7 migration, Exchange 2003 to Office 365 migration and AD and Network Security overhaul.Lead the team to retire Server 2000, 2003 and migrate to Server 2012 R2. Performed network monitoring and management tasks in a Cisco environment.Managed mobile devices with MaaS360, Airwatch and lead the migration to Trend Micro Mobile Security.Developed a process for documentation and ensured it was accurate, functional and current.Created and cultivated a positive relationship and culture between IT, Management and end users.
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  • Henry Ford Health
    It Systems Analyst
    Henry Ford Health Aug 2012 - Aug 2014
    Detroit, Mi, Us
    Responsible for a wide array of duties ranging from user and desktop support to server strategy and design. Active Directory Management including user creation and disablement, and security group design, creation and implementation.Group Policy Management in the form of design, testing and implementation of group policy objects.Server architecture, design, procurement, deployment, testing, management and maintenance. (Windows Server 2003 and Windows Server 2008R2) Including backup design, strategy and maintenance. Primarily Symantec Backup Exec software in collaboration with Windows Shadow Copy Services. Hardware procurement, deployment and maintenance including laptops, docking stations, desktops, monitors, convertibles, touch-screen kiosks, etc.Software support including Citrix, Windows XP and Windows 7, Microsoft Office, Microsoft Lync, SCCM, Backup Exec, IE7/8/9/10/11, Adobe Products, etc. Healthcare specific software support including, McKesson Horizon Homecare, CPR+, Point Click Care, Epic Hyperspace, Powerchart and Rehab Optima.Designed custom OS images, and successfully implemented a Win XP to Win 7 Migration strategy. Worked together with my team, upper management and senior leadership to determine what best fits the business needs in a cost effective manner.
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  • Hewlett-Packard
    Executive It Support
    Hewlett-Packard Jun 2012 - Sep 2012
    Houston, Texas, Us
    End to End IT Support for ExecutivesGlobal support for Royal Dutch Shell Oil Company’s Executives and Critical Users.Provided 1st, 2nd and 3rd level support. Responsible for end-to-end resolution of all issues. Experience in Windows 2003 and Windows 2008 server environments, including but not limited to user profiles, print server and queue management, and shared drive infrastructure.Active directory management.
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  • Hewlett-Packard
    Technical Support Representative
    Hewlett-Packard Aug 2011 - Jun 2012
    Houston, Texas, Us
    Global support for Royal Dutch Shell Oil Company.Provided support for Windows 2000, Windows Vista and Windows 7 for in office and remote users.Administrator support for Microsoft Office Suite including Livemeeting and Communicator/Lync, MS Exchange 2003&2010 IE7&8, Livelink, Sharepoint, SAP Instances, User Profiles, Adobe Products, Softphone(VoIP) Configurations, SCCM/SMS, Secure Email, Smart Card Management(ECM), etc. Configured Blackberry, Android, and iOS devices for Exchange ActiveSync email accounts
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Rob Spears Skills

Customer Service Technical Support Strategic Planning Team Leadership Team Building Information Technology Leadership Coaching Windows Server Microsoft Office Public Speaking Windows 7 Microsoft Excel Information Systems It Solutions Software Installation System Administration Network Administration Budgeting Business Continuity Planning It Operations Purchasing Disaster Recovery Active Directory Cisco Systems Products Office 365 U.s. Health Insurance Portability And Accountability Act Payment Card Industry Data Security Standard Onboarding Graphic Design Logo Design

Rob Spears Education Details

  • Western Governors University
    Western Governors University
    Information Technology
  • Henry Ford College
    Henry Ford College
    Network And System Administration/Administrator
  • Edsel Ford High School
    Edsel Ford High School

Frequently Asked Questions about Rob Spears

What company does Rob Spears work for?

Rob Spears works for Smile Partners Usa

What is Rob Spears's role at the current company?

Rob Spears's current role is Vice President Information Technology.

What is Rob Spears's email address?

Rob Spears's email address is rs****@****tal.com

What schools did Rob Spears attend?

Rob Spears attended Western Governors University, Henry Ford College, Edsel Ford High School.

What skills is Rob Spears known for?

Rob Spears has skills like Customer Service, Technical Support, Strategic Planning, Team Leadership, Team Building, Information Technology, Leadership, Coaching, Windows Server, Microsoft Office, Public Speaking, Windows 7.

Who are Rob Spears's colleagues?

Rob Spears's colleagues are Erin Jagiello, Lindsay Mccallister, Latoya Stokes, Renee Wylie, Bev Mcnaughton, Monica Gold, Amy Milhaupt.

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