Rob Spears Email & Phone Number

Detroit, Mi, Us

Troy, Michigan, Us

Responsible for all technology within the organization.Built an internal IT team of systems administrators and service desk roles. In housed all IT services from an external partner. Oversaw technological integration of all mergers and acquisitions.Negotiated and managed all technology contracts, services and partners. Designed and built a process to onboard and integrate new dental practices.

Effingham, Il, Us

Effingham, Il, Us

Tru Family Dental was acquired by Heartland Dental 2021Worked directly with all senior leadership on IT projects and initiatives including overall business strategy and objectives alignmentInsourced all IT resources resulting in significant savings and increased satisfaction scoresContract negotiation and strategic vendor relationship building including ISPs, SaaS providers, hardware providers and moreProject Manager for revenue driving initiativesCultivated a culture of growth and development for IT team membersSignificant role in the mergers, affiliations, and acquisitions teamFast paced and growth oriented environment with 20% company growth year over yearDirected short and long term IT strategy and operations with systems and processes that scaleCreated, managed, and maintained yearly IT capital, expense, and resource budgetsCompliance administrator for HIPAA, HI-TECH, and PCIResponsible for the enterprise wide cybersecurity strategy and data analytics resources Google Workspaces (Gsuite/Gapps) administrator

Southfield , Michigan, Us

Supported the growth and development of team membersDeveloped an environment and culture of accuracy and decisiveness Configured and administered a fully virtualized environment using VMware 6.0 and 6.5Managed Nexus, Cisco and Meraki networking devices and environment Administered Active Directory, Group Policy, DHCP, DNS and other domain servicesMigrated from on premise Novell environment to Active Directory and Office 365Deployed and supported a majority of the Office 365 products including Exchange Online, SharePoint Online and the Security and Compliance CenterManaged all aspects of the datacenters including power, monitoring, hosts, core networking, storage, etc.

Detroit, Mi, Us

Focused on bringing the organization into compliance with company policy, HIPAA and PCI. Lead the helpdesk staff by implementing monthly SLA goals to improve performance. Designed, developed and secured new Active Directory Structure.Designed and implemented group policies to create a uniform environment while improving security.Built and deployed site servers to manage WSUS, AV and operate as print servers. Utilized powershell scripting to automate a number of administrative processes.Retired legacy login scripts and migrated to group policy.Operated as project leader for many projects including, Windows XP to Windows 7 migration, Exchange 2003 to Office 365 migration and AD and Network Security overhaul.Lead the team to retire Server 2000, 2003 and migrate to Server 2012 R2. Performed network monitoring and management tasks in a Cisco environment.Managed mobile devices with MaaS360, Airwatch and lead the migration to Trend Micro Mobile Security.Developed a process for documentation and ensured it was accurate, functional and current.Created and cultivated a positive relationship and culture between IT, Management and end users.

Detroit, Mi, Us

Responsible for a wide array of duties ranging from user and desktop support to server strategy and design. Active Directory Management including user creation and disablement, and security group design, creation and implementation.Group Policy Management in the form of design, testing and implementation of group policy objects.Server architecture, design, procurement, deployment, testing, management and maintenance. (Windows Server 2003 and Windows Server 2008R2) Including backup design, strategy and maintenance. Primarily Symantec Backup Exec software in collaboration with Windows Shadow Copy Services. Hardware procurement, deployment and maintenance including laptops, docking stations, desktops, monitors, convertibles, touch-screen kiosks, etc.Software support including Citrix, Windows XP and Windows 7, Microsoft Office, Microsoft Lync, SCCM, Backup Exec, IE7/8/9/10/11, Adobe Products, etc. Healthcare specific software support including, McKesson Horizon Homecare, CPR+, Point Click Care, Epic Hyperspace, Powerchart and Rehab Optima.Designed custom OS images, and successfully implemented a Win XP to Win 7 Migration strategy. Worked together with my team, upper management and senior leadership to determine what best fits the business needs in a cost effective manner.

Houston, Texas, Us

End to End IT Support for ExecutivesGlobal support for Royal Dutch Shell Oil Company’s Executives and Critical Users.Provided 1st, 2nd and 3rd level support. Responsible for end-to-end resolution of all issues. Experience in Windows 2003 and Windows 2008 server environments, including but not limited to user profiles, print server and queue management, and shared drive infrastructure.Active directory management.

Houston, Texas, Us

Global support for Royal Dutch Shell Oil Company.Provided support for Windows 2000, Windows Vista and Windows 7 for in office and remote users.Administrator support for Microsoft Office Suite including Livemeeting and Communicator/Lync, MS Exchange 2003&2010 IE7&8, Livelink, Sharepoint, SAP Instances, User Profiles, Adobe Products, Softphone(VoIP) Configurations, SCCM/SMS, Secure Email, Smart Card Management(ECM), etc. Configured Blackberry, Android, and iOS devices for Exchange ActiveSync email accounts

Bachelor Of Science - Bsit, Information Technology

Network And System Administration/Administrator

Education record