Rob Steadman Email & Phone Number

United Kingdom

A Business Consultant with over 10 years of experience working with groups of over 50 restaurants within a franchising structure. I have a proven track record of support the growth of businesses through developing relationships, delivering outstanding experiences, and maximising sales and optimising profit.

Experienced professional Consultant working in the restaurant and hospitality industry with significant Operational, HR, Project Management and Training experience gained within the McDonald's Restaurants Ltd.Skilled in Operations Management, Customer Service, Management, People systems, Multi-site management and ability to set a strategic direction. Always looking to improve, always looking for creative ideas and has a keen desire for continual development. Sets high standards for both himself and others to follow. Whilst understanding the importance of effective teams, leadership and how to support through improving knowledge, resource and motivation to deliver the end result.Responsible for operations excellence across a group of 10 restaurants across Greater Manchester. Overseeing and being directly accountable for an organisation of over 1000 employees with 10 Business Managers. All areas managed from HR, recruitment, development and training to full P&L accountability

Uk Based

Consult in the design and implementation of Strategic and Operational L&D solutions, impacting growth, employee performance, and leading to increased employee engagement.• Implement core L&D curriculum that supports business initiatives & employee engagement strategy.• Designed and presented training courses to motivate staff, build up their core competencies, and improve individual performance ultimately contributing to improvement of sales results• Lead projects using cross-functional teams within the business, impacting organisational performance and increasing tactical advantage across the business sector• Partner closely with heads of department and Operations Consultants to co-ordinate training, change programmes and development solutions in line with the company’s strategic objectives• Forged partnership links between Owner/Operators, Operations Manager, Consultants, Restaurant Managers and learners to stimulate the transfer of training, return on training investment (ROI), and improvement of restaurant operations• Coached and mentored Managers on how to measure and improve training results, diagnose problems and take appropriate corrective action

Responsible for running a £2.8million business.Motivating, training and developing new and existing staff to maximise efficiency and productivity in line with Corporate operational strategy.Managing all store operations.Working with a number of departments to trouble shoot and streamline operations.Ensuring store exceeds set KPI'sFollowing and developing company procedures in line with operational strategy of cost-leadershipMaximising sales and profitability

Coaching Professional Level 5, Coaching

Information Systems And Communication Studies