Rob Stephenson Email & Phone Number

Edwardsville, Il, Us

St. Louis, Mo

- Digital Transformation Champion- Oversee migration to cloud services within R&D Business- Drive new ways of working to improve efficiencies- Simplify application portfolio within R&D business- Streamline IT operations within R&D business- Support IT infrastructure for R&D business- Manage IT capital and operating budget- Build team collaboration- Drive continuous improvement initiatives- Voice of IT within R&D organization- Build & manage relationships with stakeholders- Provide exceptional support to user base- Collaborate with global IT team- Lead IT Support Initiatives - Computer upgrades/replacements - Office 365 deployment - Software installation - SharePoint Online site administration - Mobile phone administration- Implement and manage collaborative technology - Conference room audio, video, & training - Microsoft Teams - Mobile Device Management- Infrastructure support for R&D pilot plant

St. Louis, Mo

- Support IT infrastructure for R&D business- Manage IT capital and operating budget- Build team collaboration- Drive continuous improvement initiatives- Voice of IT within R&D organization- Build & manage relationships with stakeholders- Provide exceptional support to user base- Collaborate with global IT team- Lead IT Support Initiatives - Computer upgrades/replacements - Office 365 deployment - Software installation - SharePoint Online site administration - Mobile phone administration- Implement and manage collaborative technology - Conference room audio, video, & training - Skype for Business- Server and network support for R&D pilot plant

Greater St. Louis Area

- Design and administer Microsoft Active Directory Services in a large global environment. - Group policy - DNS - Security- Manage migration of the Microsoft Exchange Organization from Exchange 2003 to Exchange 2010.- Exchange 2010 infrastructure administration.- Manage all BlackBerry infrastructure.- Participate in I.T. infrastructure initiatives that add value and improve efficiencies within the business.- Ensure business units comply with I.T. standards.- Provide level 3 customer support to business units for Exchange and Active Directory. - Work with all operating companies to ensure specific I.T. infrastructure goals are aligned to strategic business goals.- Manage Microsoft Lync 2013 deployment in North America.- Lync 2013 administration. - eDiscovery infrastructure administration. - HP Autonomy- Change management.-Symantec Enterprise Vault

- Manage a large network of server class systems spread out over North America at small and large remote locations. Types of systems administered include:- Microsoft Active Directory servers (100+ domain controllers)- Microsoft Exchange 2003 & 2007 (30+ Exchange servers)- Experience using both Microsoft Systems Center Configuration Manger (SCCM) and Microsoft Systems Center Operation Manager (SCOM).- Management and configuration of HP Systems Insight Manager software.- Management and configuration of Dell Open Manage Systems Administrator.- Microsoft File/Print servers (shares, permissions, print queues, etc.)- Red Hat Linux application servers (100+ application servers spread out over 3 continents)- Maintain regular patching schedules for both Red Hat Linux and Windows Server 2003/2008 operating systems.- Maintain backups and ensured verification of backups.- Hardware troubleshooting using a variety of tools. Most of the servers I am responsible for are at remote locations away from the corporate office.- Ensure adherence to corporate I.T. policies.- Recommend corrective action to business units- Ensure all systems meet corporate I.T. policy- Avaya Modular Messaging software- Enforce I.T. systems and security policy- Communicate with various business units to ensure I.T. systems are meeting their expectations.- Manage Microsoft Active Directory domain. -DNS -WINS -Group Policy -Domain Components -Overall infrastructure

- Implemented and administered a warehouse management system at multiple warehouses and production facilities.- Gathered and documented requirements from end users on business processes for development of new software.- Assisted in writing test cases and testing newly-written software.- Configured and administered Symbol fork truck mounted and handheld mobile computers used for barcode scanning and the operation of the warehouse management software.- Trained end users on warehouse management procedures, policies, and software.- Designed database queries to satisfy user report requests.

- Organized, managed, and implemented the replacement of approximately 230 replacement Windows XP computers at various business locations. The majority of these locations were in remote areas that use a VPN to connect to the company network. - Experience with Altiris Client Management Suite includes PC deployment, hardware imaging, asset tracking and management, software delivery, patching, back-up, recovery.- Assisted in the upgrade of all company servers from Windows Server 2000 to Windows Server 2003. - This included all domain controllers.- Administered the Microsoft Active Directory infrastructure.-Aventail VPN - Configured and implemented the Aventail VPN solution. - SSL connectivity for remote and traveling users.- Administered the Surf Control E-mail Filter system used to monitor and block unsolicited e-mail and various network security threats.- Managed lease agreements and maintenance contracts for the organizations copiers, printers, and fax machines. - Reduced costs incurred from printers, copiers, and faxes by nearly $10,000 annually. - Maintained the uninterrupted power supply unit connected to all mission critical systems. - Replaced power modules and batteries.

Master'S Of Science, Management Information Systems

Bachelor'S Of Science, Computer Management & Information Systems