I joined Bury St Edmunds Volkswagen with the intention of progressing to the next stage of my career. I enjoyed a very successful year here. We achieved another top 25 finish within the network and I was able to develop my skills and became an accredited Volkswagen Sales Executive. An opportunity became available to become a Transaction Manager within group so I jumped at the chance.

Since starting at Donalds I have been allowed to show what I can really do. I have been able to manage different aspects of the business. They saw my interest in the finance side of things and was quickly asked to oversee the majority of F&I opportunities with customers both my own and colleagues. On top of this I was asked to manage the used car internet site. Since doing this the increase in used cars has been significantly noticed, along with a difference in profit. Recently I have taken the… Show more Since starting at Donalds I have been allowed to show what I can really do. I have been able to manage different aspects of the business. They saw my interest in the finance side of things and was quickly asked to oversee the majority of F&I opportunities with customers both my own and colleagues. On top of this I was asked to manage the used car internet site. Since doing this the increase in used cars has been significantly noticed, along with a difference in profit. Recently I have taken the responsibility of ensuring the dealerships CSI score is maintained. Something I feel is of upmost importance. In Q4 of 2012, a sales competition was put in place by the company MD. It was between all sales staff from 5 dealerships. I was successful in winning this, mostly from the “add ons” sold to customers. This is something I am very proud of. Show less

Whilst at Volkswagen, I built up an even better understanding of the motor industry enabling me to be the top salesman for 6 months running. I feel that my years as a Sales Executive have made me more confident and able to exceed all targets giving to me. This meaning that I would be able to reach the expectations your brand requires instantly.

While at Toyota, I built up an understanding of the motor industry enabling me to gain experience with dealing with the mixed variety of people that enter the dealership looking to purchase both new and used vehicles. I was given the opportunity to extend my knowledge of sales, through FSA products and finance. I attended and passed the Motability course offering me another aspect of the business. I am very focused on achieving my individual targets, as well as completing day to day tasks as a… Show more While at Toyota, I built up an understanding of the motor industry enabling me to gain experience with dealing with the mixed variety of people that enter the dealership looking to purchase both new and used vehicles. I was given the opportunity to extend my knowledge of sales, through FSA products and finance. I attended and passed the Motability course offering me another aspect of the business. I am very focused on achieving my individual targets, as well as completing day to day tasks as a team. Show less

This position came about from being head hunted from Topps Tiles. I worked as the store manager for 2 years before following my dream to work for the motor industry. My role included the running of the busy store, which still holds the record for the most money taken in its first month of business and largest individual sale within the company. Along with this role I was given the opportunity to set up three other branches in East Anglia. I believe this shows the trust given to me by my… Show more This position came about from being head hunted from Topps Tiles. I worked as the store manager for 2 years before following my dream to work for the motor industry. My role included the running of the busy store, which still holds the record for the most money taken in its first month of business and largest individual sale within the company. Along with this role I was given the opportunity to set up three other branches in East Anglia. I believe this shows the trust given to me by my superiors. Show less

With 4 years experience working at Peterborough, Cambridge and Bury St Edmunds and assisted in the start up of the Thetford store. In charge of the store in the absence of the Manager.  Training sales advisors, attaining sales targets, quality customer service, product knowledge, responsible for maintaining a good store environment for the public.  Obtaining the customer’s requirements, sourcing,   planning and calculating in detail the amount of tiles needed to complete their project. I am… Show more With 4 years experience working at Peterborough, Cambridge and Bury St Edmunds and assisted in the start up of the Thetford store. In charge of the store in the absence of the Manager.  Training sales advisors, attaining sales targets, quality customer service, product knowledge, responsible for maintaining a good store environment for the public.  Obtaining the customer’s requirements, sourcing,   planning and calculating in detail the amount of tiles needed to complete their project. I am self motivated I have taken the initiative to approach potential trade customers through the local trade directories.  I have found that this is a affective way of generating new business and building lasting customer loyalty. Training Courses: - Product knowledge, customer service, sales courses involving role play. Show less