Rob Temple Email & Phone Number

Chicago, IL, US

Greater Chicago Area

Associate DirectorAon Risk Solutions | Aon Client ServicesLincolnshire, IL - Manage a team of specialists engaged in the fulfillment of service requirements for Aon's Retail Brokerage clients (ARS)- Responsible for the performance of the team and have accountability to Aon Client Service (ACS) management and Resident Managing Directors of the office(s) the.

Greater Chicago Area

• Complex Risk Officer, Deerfield ILResponsible for a wide variety of supervisory, compliance, and risk functions for an $80M complex with over 100 Financial Advisors. In conjunction with the Senior Complex Risk Officer.
• Worked along side the entire management team in the Chicago North Complex to pass our 2013 and 2014 audits.
• Working together with a Client Service Associate, helped to avoid potential fraud against a client.
• Helped to smooth the transition of two branches into one larger branch.

Chicago, IL

• Line Manager for over 60 support staff of a $127M complex with over 140 Financial Advisors. Support Complex Administrative Manager, Complex Control Officer, and Complex Operations Manager by performing delegated.
• Worked with the support staff to become fully registered by passing the Series 7 & 66, or to add to their licenses by passing the Life & Heath Insurance Exam.
• Devised several friendly “Team Competitions” as a way to drive Firm initiatives.
• Worked as part of the new Chicago Complex to pass our first audit in July 2011 only 3 months after it was formed.

Chicago, IL

• Compliance support for a $36.7M complex with 63 Financial Advisors. Support Complex Branch Manager, Complex Administrative Manager, and Complex Operations Manager by performing delegated supervisory functions and.
• Saved $42,000 by identifying potential fraud during routine email review
• Earned the Firm’s highest grade during the past 2 audits
• Strategically addressed office procedures not in compliance with the Firm’s policies to be better prepared for future audits
• Assumed duties of Series 9 & 10 representative when none present in an office

Chicago, IL

• Compliance support for a $12.5M office with 26 Financial Advisors, 2 FA Trainees, and 15 support staff. Support both the Branch Manager and Operations Manager by providing technical and procedural support to help drive.
• 100% improvement of branch audit rating raising it from the Firm's lowest rating to the Firm's highest rating over a 7 month period
• Developed personal improvement plans with support staff that included passing their Series 7 & 66 which led to one being promoted to a CSA and the other becoming registered to expand current responsibilities
• Line manger for Operation Manager and Branch Service Associates

Barrington, IL

• Administrative support for 13 branch offices without on-staff Administrative Managers. Regularly support Branch Managers and Operations Managers by providing technical and procedural support to help drive initiatives.
• Assisted in branch audit reviews to ensure compliance
• Assumed duties of Series 9 & 10 representative when none present in an office
• Improved Operational staff efficiency by consolidating weekly bulk emails into one relevant communication

Greater Chicago Area

• Act as compliance officer and oversaw daily operations of the branch to ensure compliance with the Firm’s policies and with NYSE, NASD, & SEC regulations. Responsible for back office operation and maintaining full.
• Interviewed, hired and developed support staff
• Implemented cross-training program for back office support staff to better cover time critical functions
• Maintained support documentation for auditory purposes
• Strategically addressed office procedures not in compliance with the Firm’s policies to be better prepared for future audits
• Passed every annual internal audit

Bachelor Of Business Administration - Bba (In Progress), Business Administration And Management, General

Going back to finish what I started all those years ago. :-)

Business Administration And Management, General

High School