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Energetic and high-performing global executive with experience working across the entire IT life-cycle using Hybrid Cloud and traditional Datacenter models. I have a proven track record of creating and executing Digital Transformation initiatives to achieve the desired outcomes by integrating people, process and technology into an efficient and effective operating model. I am a servant leader that enjoys building high performance organizations / cultures and believe that “people” are your most valuable assets.
It Tools & Process Consulting
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President And Chief Technology OfficerIt Tools & Process ConsultingAtlanta, Ga, Us
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President & Chief Technology OfficerIt Tools & Process Consulting Oct 2016 - PresentIT Tools & Process is a boutique consulting firm specializing in the Digital Transformation journey and running IT as a business. IT Tools & Process helps enterprises capture business value from the significant investments made in people, process and technology needed to enable the "Business of IT".
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Head Of Digital Services Core, Office Of CdioAflac Jun 2019 - Feb 2022Columbus, Ga, UsHead of Digital Services Core (VP role). Responsible for the foundational capabilities enabling the "One Digital Aflac" strategy. Direct Manager Rich Gilbert received global CIO of the year award in 2021 with assistance of teams contributions. I led a global team responsible for the following capabilities (500 fte / contractor). Agile, API, Architecture, End user services including Voice, Video and Call Center and Service Desk, Dev -Ops, Telemetry, Private and Public Cloud, Operations, Engineering, ITSM , Quality and Testing and Internal Audit. Also responsible for for people development organization -
Solutions ArchitectPresidio Jun 2018 - Jun 2019New York, Ny, UsSolutions Architect focused on delivering the right solutions to our customers and partners. Specialty areas of focus : Digital Transformation,Hybrid Cloud, Software Defined DataCenter and the tools and processes that deliver the business of IT - Dev-Ops & ITOM -
Group Vice President Of Enterprise Tools, Capacity Management And Cloud Orchestration / IntergrationSuntrust Bank Nov 2012 - Sep 2016Charlotte, Nc, UsTechnology Executive responsible for the engineering and support of all tools and capabilities that enable the "Business of IT" across the entire application / service life-cycle. Also had the responsibility for the Performance and Capacity teams in addition to the Cloud Orchestration / Integration team -
Group Vice President Of Infrastructure Enablement ServicesSuntrust Bank Mar 2008 - Nov 2012Charlotte, Nc, UsInfrastructure Enablement Services , Responsible for planning, design & delivery of infrastructure hosting and business system enablement. Responsible for architects and delivery engineers in addition to software configuration management, release - testing, provisioning and automation technologies. Responsible for all hosting environments, innovation lab, private cloud and two datacenter facilities (80,000 sq ft)
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Vice President & General Manager Of Systems & Service ManagementNational City Bank Jan 2001 - Mar 2008UsResponsible for the Monitoring, Management and Automations teams across the mainframe, distributed and network environments. Responsible for the Performance & Capacity management teams across the mainframe, distributed and network environments. Responsible for the ITSM development & support teams. Responsible for ITIL process ownership and execution. -
Manager Of System & Service Management & Various Other Datacenter Operations RolesProgressive Insurance Jan 1982 - Jan 2001Mayfield Village, Oh, UsResponsible for the Automation's teams across the mainframe, distributed and network environments. Responsible for the ITSM development & support teams. Over a period of 19 years performed various infrastructure operations roles from Computer Operator to Systems Programmer across a heterogeneous environment
Rob Thompson Skills
Frequently Asked Questions about Rob Thompson
What company does Rob Thompson work for?
Rob Thompson works for It Tools & Process Consulting
What is Rob Thompson's role at the current company?
Rob Thompson's current role is President and Chief Technology Officer.
What is Rob Thompson's email address?
Rob Thompson's email address is ro****@****ust.com
What is Rob Thompson's direct phone number?
Rob Thompson's direct phone number is +140481*****
What are some of Rob Thompson's interests?
Rob Thompson has interest in Social Services, Children, Environment, Human Rights, Animal Welfare.
What skills is Rob Thompson known for?
Rob Thompson has skills like Vendor Management, Sdlc, Disaster Recovery, Process Improvement, It Strategy, Business Analysis, It Service Management, It Management, Service Management, Enterprise Architecture, Capacity Planning, Data Center.
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