Rob T Email and Phone Number

Delivered expertise as a Digital Business Analyst/Technical Delivery manager for over 15 years in IT Application & Software development Projects (SDLC) using Scrum, Agile & Waterfall methodologies partnering with notable government and private entities in banking and financial sectors. * Managed requirement gathering, brainstorming sessions, identified customer journey for business processes improvement application integration, Software Development (SDLC). * Successfully delivered digital transformation projects including Microservices-API development & Integration, CRM-MS Dynamics 365 integration, and DevOps implementation, utilizing both Agile and Waterfall methodologies. * Managed the end-to-end Digital Transformation projects, Application development project life cycle, concurrently overseeing multiple IT application and software development projects, as per ITIL, ITSM and Agile framework including change and release management life cycles.* Coordinated with cross-functional team, developers, testers, functional business analyst, change management, release management team, program & project managers. * Proficient in requirements gathering, process optimization, data analysis, software licenses, renewals, translating complex business requirements into technical and functional specification documents. Tracked implementation activities against set scope/requirements, and verify solutions delivered by third-party vendors.* Conceptualized both Waterfall and Agile methodologies to ensure project deliveries were on schedule and within budget constraints. Earned industry-respected certifications such as PRINCE2 Agile, PSM-I, ITIL-V3, and Digital Transformation.* Skilled in risk management, decision-making, stakeholder management, continuous service improvements and delivering value-added solutions using best practices and innovation.* Proficient in agile tools & methodologies such as Scrum and Kanban, JIRA, Confluence, MS teams.