Rob Underwood Email & Phone Number

Bundoora, Melbourne

- Letterbox dropping property leaflets to create interest prior to local auctionsWebsite: https://www.barryplant.com.au/

Melbourne, Victoria, Australia

- Greet customers at the storefront, process their orders, and take card and cash payments- Deliver fresh orders to customers promptly in nearby suburbs by vehicular transport- Ask customers to provide feedback on the customer service experience online- Assist with general cleaning around the storeWebsite: https://www.dominos.com.au/

Queen Victoria Market, Melbourne & Richmond

- Customer service/assisting with customer queries- Processing cash register and eftpos/credit card sales- Inventory managementWebsite: https://www.redcross.org.au/

Melbourne, Australia

- First point of contact for customer telephone enquiries- Directing customer calls to the appropriate department and general account assistance- Taking invoice payments and supporting customers through financial difficulty- Upselling electricity customers to sign up with gas- Identifying call trends for business improvements Website.

Knoxfield, Melbourne, Australia

-Hosted sport parties/events; engaged clients in activities -Checked clients in for parties at reception and discussed details of proceedings-Organised availability of equipment and court allocation among groups-Organised food and drinks for intervals and cleaned up party rooms between sessions-Set up and packed up equipment between sessionsWebsite.

Glen Waverly, Melbourne, Australia

-Developed and wrote lesson plans, and discussed with coaching staff-Recorded training group attendance and payments-Recorded scores and ladders from internal club competitions-Communicated with parents about the development needs and progress of their children-Communicated with parents the rescheduling of lessons in the event of washouts-Directed coaching.

Malvern East, Melbourne, Australia

-Data entry of customer records-Processed event marshal and race participant's applications-Enrolled event marshal and race participants into relevant online training courses prior to events-Created a Customer Service Charter-Receptionist duties: greeted customers, transferred calls, organised postal deliveries -Sandown Raceway: processed indemnity forms.