Started in 2015 in the warehouse as a side job with tasks like order picking, repairing the coffee machines and stock management. Later, I grew into a commercial role such as customer service and assisting the sales and marketing team.

During this period, I wrote my bachelor thesis to graduate. The subject was how CCL could distinguish itself from the competition in terms of sustainability. Besides my research, I assisted the DACH sales team with sales and marketing activities.

This company research was a group project. We analysed the internal- and external environment of Excent. Based on a SWOT analysis, we worked out and presented a strategic advise.

Research with an eye on quality management. Through a helicopter view, I learned more about Technivorm and the relations between different departments. By analysing different processes, using flowcharts, I searched for efficiency improvements. Furthermore I assisted the quality department with the preparations for their ISO certification in that time.

At the Vallei Auto Group, I practised sales by selling pre-owned Audi’s and Volkswagens.Sales, aftersales, host and customer service were my primary activities.