Rob Van Der Wolf Email & Phone Number

Amsterdam, Nh, Nl

Berkel En Rodenrijs, Zuid-Holland, Nederland

Verkoop en import van composiet planken

Schiphol / Hoofddorp En Groene Hart Zh

Responsibilities:- Responsible for sales & operations at cluster Hoofddorp/Haarlem including P&L- Responsible for client satisfaction (NPS), retention and expansion on existing clients- Responsible for strategy, targets, budget planning in close cooperation with the Area Director- Create new business opportunities by organizing networking events, have client meetings, broker events, marketing actions and be a member of business clubs- Recruitment of new employees ( customer service )- Leading, managing and train a team of 10FTE including semi and annual reviews.- Keep contact with local and online brokers to create new business opportunities Results:- Cluster Occupancy from 52% to 88%. Mainly self-generated new business- Cluster Ebit from -13% to +15% in 12 months term- Cluster Satisfaction ( NPS ) increased - Client rentention rate above 75%

Midden Nederland

As Area Sales Manager I give sales support to the area managers in the region Mid Netherlands.(Utrecht - Breukelen - Vianen - Hilversum - Laren - Amersfoort)I will also fulfill the task as RIOT (Regus International Opening Team) Manager, who will give sales and operational support to the new Regus centers that will be opened in the future.

As a General Manager I am responsible for the Profit and Loss and the management of the team members and taking care of the high quality & standards of the business centre in Gouda and Zoetermeer.Besides this I am also responsible for the networking with local market brokerage firms/agents and existing clients to create relationships that develop new business leads and enhance revenue stream.Summary of the tasks that I practice in the Gouda centre:P/L responsibility,Sales,Client management,Customer relation and loyalty, Retention,Customer and employee satisfaction,Change management,Performance management, Financial planning and reporting,Process improvement,Contract negotiation.

Company : Floor Safety Innovations (FSI) BVSector : Wholesale, manufacturing and facilityProducts :antiSLIP system a patented product, Nonslip tapes, GRiT plates and several othersMarkets : B2B and B2RetailFSI international BV is a world leading company that manufactures and distributes floor and stair safety products.As Operational Director I fulfilled the following activities:• National and international planner & advisor for the distribution network (onshore and offshore)• Developing new business strategies• New product development• Member MT team

Zoetermeer

Company : Al-a-Round S&C.Sector : Retail, Facility and Projects.Products :Tiles, floor heating system, natural stone, cleaning & renovation of floors, installation of floors, floor expertiseMarkets : B2B and RetailAs General Manager I fulfilled the following activities• Daily operations of the organization• Marketing & Sales• Financial management• Advisor of trade and industry “Dutch Natural stone floorings”

Zoetermeer

Company : EMD BV an import and trade company.Sector : Wholesale and Import.Products : Natural stone floorings and furniture.Markets : B2B and Retail. I had the following responsibilities• Daily operations of the organization• Marketing & Sales

Thehague

Company : van der Laan BVSector : wholesale/distributorProducts :cigarettes and sweets Markets : B2BI fulfilled the following activities;• Managed the team of accounts receivable• Debt collection• Contract work clients• Daily reports for the administrator

Marketing & Sales

Education record

Study contains: * Financial management * Financial administration * Operational management * Marketing * Personnel and organization

Financial Management / Bookkeeping

Education record