Product Support Manager with a demonstrated history of working in the Defense & Space industry. Skilled in Government, Emergency Management, Counterinsurgency, Operational Planning, and Team Building.
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Product Support ManagerNorthrop Grumman Feb 2022 - PresentFalls Church, Va, UsResponsible for daily operations of a team or work unit (direct supervision of the staff, assignment of work, schedules, day to day workflow, and operating costs). Program Manager responsibilities include: cost, schedule, and technical performance of a specific unit or work package on a large system development-type contract or broad responsibility for all aspects of program performance on a delivery order or small technical services-type contract. Guidance Given, Assignments Received - Assignments are received in task-oriented terms. Provides direction to subordinates using established policies and precedents. Work is reviewed for adequacy in meeting objectives. Knowledge and Technical Skills - Analysis & interpretation. Full working knowledge of procedures and practices.Decision Making - Relates more to specific job function. Risk to the Corporation is minimal. Makes decisions relating to accomplishment of daily work responsibilities.Direct Work Involvement - Monitors work operations of exempt and/or non-exempt employees on a daily basis and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups, on-going operational tasks of organizational groups.Policy Involvement - Executes department procedures that typically affect individual employees within own department. Policy management: Administers and executes policies and procedures that typically affect individual subordinate employees. -
Senior Principal Technical WriterNorthrop Grumman Oct 2020 - Feb 2022Falls Church, Va, UsWrote, rewrote and edited technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquired subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversaw the preparation of illustrative materials, selected drawings, sketches, diagrams and charts. Conducted quality review of the materials. -
Principal Technical WriterNorthrop Grumman Aug 2018 - Sep 2020Falls Church, Va, UsWrote, rewrote and edited technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquired subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversaw the preparation of illustrative materials, selected drawings, sketches, diagrams and charts. Conducted quality review of the materials. -
Training And Education Directorate NcoicUs Army Signal School Aug 2017 - Jul 2018Responsible for designing, planning and implementing policies and procedures for the US Army Signal Signal School in the following Military Occupational Specialties: 25B, 25L, 25N, 25P, 25Q, 25S and 25U. Key areas of emphasis: Instructor Development and Recognition Program (IDRP), Instructor Certification, Processing Instructor to Student Waivers.
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Senior Instructor/WriterVincent Hall, Cyber Center Of Excellence Aug 2015 - Aug 2017Responsible for the 4 branches of Satellite Communications Training (Common Core, Terminals, Tactical and the ASI-1C Course) for the United States Army and sister services. Responsible for the professional development of 143 multi-service instructors and 17 Civilians.
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Ncoic Asi-1C CourseCyber Center Of Excellence Aug 2014 - Aug 2015Responsible for the only Network Controllers Course (ASI-1C) producing 72 students per year. Led a team of 12 Military Instructors and 2 Contractors. Subjects taught include, JMOSS, GSCCE, WRMS and RMCE.
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Satellite Systems / Microwave Ops Chief - Enginering Division Ncoic160Th Signal Brigade Jul 2013 - Jul 2014Responsible for terrestrial and satellite communications systems in Kuwait, Iraq, Afghanistan, and Qatar. Engineered and developed Comms plans for outlying units. This involved line of sight (LOS) and Fiber communications connections as well.
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Platoon SergeantUs Army Aug 2008 - Jun 2013Arlington, Virginia, UsServed as a Platoon Sergeant for D Company, 53rd Signal Battalion. Responsible for the health, welfare and professional development for 65 NCO's and Soldiers in a state of the art communications facility operating and maintaining the WGS Constellation. Also served as the Units Security Manager, processing and updating clearance and visit request in the JPAS system. -
Army Space Support Team NcoicSmdc Arstrat Jan 2003 - Apr 2008Served as the Non Commissioned Officer in Charge of a 5 Soldier Team offering Space support at the Division and Corps level. Cross trained as a Information Technology Specialist (25B), Geospatial Engineer (12Y) and a Geospatial Intelligence Imagery Analyst (35G). Deployed in support of Operation Iraqi Freedom from 2004-2005 and 2006-2007. Developed actionable reports for the Corps Staff and Commanding General for Multi-National Forces - Iraq (MNF-I) and Combined Joint Task Force-7 (CJTF-7). Supported Other Government Agencies, Special Operations Command and British Forces with Space Based Blue Force Tracking.
Rob W. Education Details
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The University Of AlabamaLeadership And Management -
Tidewater Community CollegeEducation
Frequently Asked Questions about Rob W.
What company does Rob W. work for?
Rob W. works for Northrop Grumman
What is Rob W.'s role at the current company?
Rob W.'s current role is Manager, Product Support at Northrop Grumman.
What schools did Rob W. attend?
Rob W. attended The University Of Alabama, Tidewater Community College.
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