Rob Walpole Email & Phone Number

San Antonio, Texas, United States

Directed Operation Services, Training & IT (OSTIs) contribution to the Staffing Blueprint Project,facilitating data-driven staffing models for organizational optimization, emphasizing continuousimprovement, resource efficiency, and cost-effectiveness, culminating in successful projectcompletion acknowledged by Datacenter Operations (DCOPs) leadership. I assumed the management role for an additional team, broadening my scope of impact andembracing new challenges. I promptly implemented initiatives to enhance the Service Engineeringteam's dynamics, communication, optimized workflows, and alignment with OSTI’s strategicobjectives. These actions have strengthened team performance and contributed to overall OSTIsuccess by fostering a culture of collaboration, transparent communication, and continuousimprovement. Led initiatives to develop comprehensive documentation, processes, and procedures aimed atimproving overall operations and creating a more robust and efficient environment for DCOPsemployees. These efforts included standardizing workflows, establishing best practices, andimplementing clear guidelines to ensure consistency, enhance productivity, and support a cultureof continuous improvement within the team. Championed the implementation of AI within the Air Gapped Cloud (AGC) program, marking ahistoric achievement requiring innovative thinking, meticulous planning, and relentless problem-solving, displaying pioneering spirit and deep process understanding. Orchestrated reporting activities for the DCOPs Extended Leadership Team and CO&I partners,ensuring comprehensive situational awareness across the AGC and partner organizations,significantly enhancing knowledge sharing and senior leadership insight into ongoing initiatives. Coordinated the customer facing Program Management Review (PMR) presentation for DCOPs, collaborating with stakeholders to compile comprehensive updates on datacenter operations.

San Antonio, Texas Metropolitan Area

Exhibits depth and breadth of technical and leadership acumen serving as the Technical Director for the National Security Agency (NSA) in Texas (NSAT), promoting corporate strategic initiatives and technical growth of our workforce. Stakeholder on the NSAT Technical Leadership Council, building a network of technical and professional experts, fostering relationships with the other directorates, Sites, technical leaders and senior leadership to ensure Mission success. Responsible for the technical health of 100+ sites and several enterprise services that affect the entire agency and the Intelligence Community (IC). Program Manager guiding three successful Joint Work Programs with the University of Texas at San Antonio (UTSA). Working with professors, students and IC professionals to help solve some of the ICs most challenging problem sets. Steadfast innovator that pursues creative new opportunities to integrate modern technologies across NSA and the IC by exploring and capitalizing on the private sector and academia. Fosters an innovative environment across the IC ensuring highly complex efforts are successful and implemented safely, reliably and consistently. Ensures the consistency and maintainability of existing services and systems by creating, maintaining, and enforcing enterprise standards/procedures for implementing technical solutions. Committed to technically enriching the workforce by enhancing careers through professional development, mentoring and provides promotion feedback services to the workforce through the technical leadership team. Directed and implemented a new training curriculum to enhance technical expertise, develop future leaders, bolster self-confidence as well as promote employee productivity and morale. Led the Enterprise unclassified network upgrade for the Agency and expanded installation of resources to support the migration of thousands of users across eight global sites.

San Antonio, Texas Area

Analyzes complex business needs presented by the user community and/or clients then recommends technical solutions. Ensures the consistency and maintainability of existing systems and applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions. Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations. Directs and prioritizes all programs and projects to ensure all tasks are completed in the most efficient way possible. Reviews all system designs, architecture changes, test plans, tested code and any major changes to any part of the network/enterprise. Approves all technical solutions required to fulfill business requirements.

European Technical Center, Germany

Selected as CACI site lead and managed a team of over 25 individuals spread across Europe that perform a wide array of IT and project management functions. As a technical manager I oversee as well as work on multiple enterprise level projects and services.

Pacific Technical Center, Japan

Managed, motivated, mentored and appraised the CACI workforce as well as dealt with all management related activities associated with team members. I provided Tier 3 IT support to the Asia and Pacific region and as a regional (EDM) Enterprise Domain Manager, I served as the focal point for all Domain and Enterprise level issues.

Us Military Posts In Europe

Adjunct Professor for Information Technology courses. (IFSM)

As a senior engineer, I managed and maintained over forty servers on four separate networks that supported seventeen U.S. and NATO sites across Europe and the Middle East.

3C0X1

Msitm, Project Management

Bsitm, Information Technology Management