Rob Watson Email and Phone Number
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Accomplished design leader with 20+ years in digital product strategy and user experience design of web and mobile apps, B2B and B2C websites, and enterprise applications. Practiced in leading teams in the application of human-centered design principles to the process of product development, and solving real problems for real people to create value. Experienced in recruiting, managing, and mentoring teams of UX designers and user researchers, and managing external vendors.Now the obligatory laundry list of competencies …I’m an expert in user research, usability, UI & interaction design, information architecture, hi- and low-fidelity prototyping (in various tools), and SCRUM/Agile. I’m highly experienced in: building strong product design teams, design management, design thinking, facilitation of design workshops/sprints, Lean Startup/Lean Customer Development/Lean UX, and service design. I’m competent in accessibility/section 508, visual design, and html/CSS/JavaScript. And I’ve got strong written and oral communications skills, including design critique and presentation.
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Ux Lead And Product Family BaCaci International IncAshburn, Va, Us -
User Experience LeadCaci International Inc 2020 - PresentReston, Virginia, Us
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Ux ManagerMbo Partners 2017 - 2020Ashburn, Virginia, UsHelping a highly successful professional services organization become equally successful at developing digital solutions that enable self-employed professionals to focus on their work and their clients, instead of on invoicing, payroll, and taxes.• Responsible for establishing design process, recruiting/hiring designers and researchers, and leading day-to-day design activities for multiple web and mobile apps and internal CRM tools.• Established core design system to create a consistent holistic experience across disparate sites and web apps, and to bring “product” in line with corporate rebranding• Providing management and coaching for both internal designers and external resources• Oversaw a complete visual redesign of MBO’s corporate web site and the MBO “marketplace”• Leading UX strategy and design to revamp the on-boarding process for talent working with MBO’s enterprise clients• Mentoring business stakeholders in business process analysis, and lean startup/customer development to explore new service offerings -
Director Of User ExperienceThe Chronicle Of Higher Education 2010 - 2017Washington, Dc, UsAs the Director of User Experience at The Chronicle of Higher Education, I was hired to establish a UX practice, and to help the company make the transition to publishing in a digital world. I’m responsible for the end-to-end experience of a half-dozen web properties, both B2C and B2B, and for recruiting and managing a team of UX designers and researchers.• Established user experience as a practice, building and managing a team of UX designers and user researchers internally, and managing external vendors for design and research • Institutionalized user research and user testing as a standard part of the product design process• Led The Chronicle's first user-ecology study, focusing on how professionals in higher education manage their careers and find jobs, and how institutions find and hire faculty and administrators• Led interaction and visual design of ChronicleVitae, a professional network tailored specifically to the field of higher education, in a lean startup process through ideation, product definition, design, and development, with growth to over 875,000 members• Provided vision and direction for all major online initiatives at The Chronicle, including: the transition from static to responsive websites; a complete re-imagining and relaunch of The Chronicle of Philanthropy; and several significant evolutions of The Chronicle of Higher Education• Drove the adoption and implementation of behavioral analytics tools to foster A/B testing and conversion optimization efforts• Contributed to numerous cross-functional teams focusing on the company’s core product strategies, branding & re-branding initiatives, and on design and development processes• Currently part of a team focused on recommendations to the CEO for an approach to adopting design thinking throughout the organization, and for the organizational re-structuring of design resources to break down the current silos between technology, marketing and editorial -
Senior Business Analyst/Ux DesignerCsc Consulting Jan 2007 - Jun 2010Global, UsServed as business lead throughout a multi-year technology transformation effort for an airline-owned company focused on re-writing a suite of mainframe-based legacy applications onto a distributed J2EE platform.• Led business and technical analysts in requirements elicitation and definition and business process modeling• Worked as a counterpoint to the client’s business leads, assisting in the management of the business team, and serving as a primary point of contact in support of the architecture, development and testing teams.• Worked with the PMO to provide facilitation, planning and scheduling for cross-functional requirements definition and review • Defined best practices in the development of use cases and requirements management• Developed guidelines for managing/maintaining the projects numerous requirements artifacts, and processes for requirement-related issues tracking and change controlAdditionally, provided UX strategy and design as part of CSC's NetExperience team, and was one of the initial cohort of consultants in a pilot program to use rapid prototyping tools to define and visualize requirements in collaborative, real-time workshops. -
Principal Systems AnalystAol May 2005 - Dec 2006New York, Ny, UsServed as lead analyst in AOL Business Technologies’ (BT) Design Center to ensure that business needs were clearly understood by project teams, to lay out high-level, end-to-end solution design across disparate development teams, and provide estimates for resources and scheduling. Projects coming through Design Center saw an average reduction in time, from Design through Release, of 33%.• Led requirements elicitation/review and solution design for aprox 150 projects in 2005-06, encompassing 800,000 hours of design & development• Developed BT’s first Conceptual Solution Document, laying out high-level, end-to-end design approach across multiple systems, as guidance for project teams; owned and maintained the CSD template• Facilitated JAD sessions• Participated on BT’s Architecture Review Board• Provided leadership to AOL’s “next generation” SDLC definition process, including leading BT’s “Tiger Team” to redefine the Technical Requirements Document, and an “Iterative Working Group” to create recommendations around adding agile/iterative development practices to AOL’s SDLC• Provided coaching for junior analysts -
Principal Ui DesignerAol May 2001 - Apr 2005New York, Ny, UsWorked with business owners and developers to define the interactive user experience of various AOL support features online, and applications used by Call Center Consultants providing registration, billing and technical support via phone, e-mail and chat.• Developed screen layout wireframes and screen flows/navigation maps• Conducted usability testing and focus groups• Created prototypes for testing in html and Director• Managed and coached junior UI Designers
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Art Director, MultimediaCircle.Com Jan 2000 - Apr 2001Us• Designed and developed Multimedia and Web applications in Director, Flash and html• Developed information architecture structure for client sites and contributed to content development -
Creative Director, Creative Media ServicesEdo Technology Systems And Analysis Dec 1994 - May 1999• Responsible for design, oversight and execution of Multimedia, Internet, and Video products• Supervised designers, artists, and developers• Performed client interfacing, content development and project management• Developed two- and three-dimensional illustrations and animations and digital audio/video products
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Freelance Special Effects Makeup ArtistLos Angeles, Ca Jan 1990 - Mar 1994Provided special effects design and execution, mixed-media design rendering, sculpting,moldmaking, and airbrush painting for art departments which received four Academy Awards, and an Emmy
Rob Watson Skills
Rob Watson Education Details
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California State University, Long BeachTheatre Arts -
Penn State UniversityTheatre Arts
Frequently Asked Questions about Rob Watson
What company does Rob Watson work for?
Rob Watson works for Caci International Inc
What is Rob Watson's role at the current company?
Rob Watson's current role is UX Lead and Product Family BA.
What is Rob Watson's email address?
Rob Watson's email address is rw****@****mac.com
What is Rob Watson's direct phone number?
Rob Watson's direct phone number is +120246*****
What schools did Rob Watson attend?
Rob Watson attended California State University, Long Beach, Penn State University.
What are some of Rob Watson's interests?
Rob Watson has interest in Science And Technology, Arts And Culture, Health.
What skills is Rob Watson known for?
Rob Watson has skills like User Experience, User Interface Design, Information Architecture, Usability Testing, User Interface, Interaction Design, User Centered Design, Requirements Analysis, Agile Methodologies, Scrum, Usability, Usability Engineering.
Who are Rob Watson's colleagues?
Rob Watson's colleagues are Jordan Parker, Nicholas Sizemore, Rodney Hollenbeck, Tanisha L. Harris, Arthur Whitted, Carole Clark, Andrew Shacter.
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