Currently seeking new opportunities: - I have 10 years’ experience in the supervision, leadership, motivation and development of numerous teams and thrive on the challenge of exceeding expectations. I pride myself on being able to build solid professional working relationship quickly and I am able to forge teams together that work effectively and efficiently to meet the needs of the businesses I work for. As a representative of the company I work for I am keen to promote a positive, professional image that upholds the values and policies it stands for. I have over 20 years’ worth of experience working in various customer service targeted environments and I fully understand the importance of a quality service. My career spans 18 years in Advice and Guidance in both the Public and Private Sectors. I have extensive knowledge of working with individuals offering advice and guidance on training, education, job searching and enhancing employability and skills in order to gain sustainable employment. I have 13 years’ experience as an Advisor working closely with disadvantaged unemployed groups such as 16 to 24 year olds not in full time education, Single Parents, people with health issues and long term Job Seekers Allowance claimants. I have extensive knowledge of various guidance techniques and the ability to diagnose effectively to established a firm understanding on the needs and support required to help individuals progress or re-enter the job market.