Network Specialist with a background in PC Support and Service Desk. Brocade Certified Network Engineer (BCNE) Qualified.Microsoft Certified Technolgy Specialist in Windows 7, XP , MCDST.ITIL v3 foundation - Service Desk and Incident Management Specialism.British Computer Society Specialist Certificate in Problem Management.Experience with Brocade / Foundry networksCheckpoint Firewall administration.Realtis voice infrastructure, Mitel VoIPVideo Conference support and administration - Tandberg / Polycom / Cisco JabberWireless Networks (Aerohive / Ruckus)Co-ordination of in-house departmental IT moves.
Listed skills include Service Desk, Telecommunications, Windows 7, Itil, and 19 others.