AeroLeads people directory · profile
Rob Zambito Email & Phone Number
Founder and CEO
at
Success Scaled Consulting
1 work email found
@qualia.com
2 phones found area 845
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Founder and CEO
Location
Boston, Massachusetts, United States
Company size
Who is Rob Zambito? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rob Zambito is listed as Founder and CEO at Success Scaled Consulting, a with 2 employees, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at qualia.com, phone signal with area code 845, and a matched LinkedIn profile for Rob Zambito.
Rob Zambito previously worked as Founder & CEO at Success Scaled Consulting and Vice President of Customer Success at Tradewing. Rob Zambito holds Bachelor Of Arts (B.A.), Psychology from University Of Pennsylvania.
Company email context
Email format at Success Scaled Consulting
This section adds company-level context without repeating Rob Zambito's masked contact details.
{first}.{last}@qualia.com
86% confidence
AeroLeads found 1 current-domain work email signal for Rob Zambito. Compare company email patterns before reaching out.
Profile bio
About Rob Zambito
TLDR: I build and scale customer success teams and GTM functions at startups. I solve churn and account expansion in particular.Long version: I'm a three-time customer success leader and consultant with 10+ years startup experience and a track record in vertical SaaS and entrepreneurship more generally. My primary skill is in management of fast-growing CS teams, particularly those between seed and Series B stages. I focus on turning customer success teams from cost centers to highly scaled, proactive revenue-generating expansion functions, with the goal of getting companies from 0 to $25 million ARR.My operational specialties are in renewals, upsell, cross-sell, account management, onboarding, support, customer advocacy, business operations, and business intelligence. Shoot me a note if you're looking to improve gross margins or net revenue retention.My main professional interests are in consumer psychology and behavioral economics. I have a degree in these studies from University of Pennsylvania and still study them as often as I can.Outside of work, you can find me running, writing, cooking recipes from around the world, and learning languages. I'm currently practicing my Spanish and Arabic, so throw a few words my way if you're fluent!
Listed skills include Product Launch, Operations Management, Sales Management, Sales, and 12 others.
Current workplace
Rob Zambito's current company
Company context helps verify the profile and gives searchers a useful next step.
Success Scaled Consulting
13 roles
Rob Zambito work experience
A career timeline built from the work history available for this profile.
Founder & Ceo
Current- Working with many high-growth SaaS startups to establish scalable, repeatable process and operations in post-sale and go-to-market functions- Primary domains of expertise are in retention, upsell, and customer advocacy- Subspecialties include account management, onboarding, support, renewals, expansion, and customer advocacy programs such as referrals- Key performance indicators include net revenue retention, usage, NPS, CSAT, and time to value, as well as referrals and references- Experienced with projects driving overall financial health for startups, primarily in maximizing net revenue retention and gross margins
Apr 2020 - Present
Vice President Of Customer Success
Feb 2021 - Jan 2023
Customer Success Consultant
Apr 2020 - Feb 2021
Vice President Of Customer Success
- Grew Customer Success team from 2 to 20 people through two rounds of funding, from seed to Series B- Implemented foundational systems in Salesforce, Talkdesk, Greenhouse, Zendesk, and Service Cloud- Interfaced with company leaders to communicate progress of weekly, monthly, and quarterly initiatives- Built reports, processes, and documentation around hiring, training, and employee performance
Jan 2020 - Feb 2021
Director Of Customer Success
- Scaled and managed six teams comprised of 10 unique roles. Grew Customer Success from 2 to 85 individuals.- Grew company from 0% to 15% market share- Primary responsibilities include renewals & churn, accoount management, upsells & cross-sells, onboarding, support, operations, and customer advocacy- Awarded as Housing Wire Insider, High Performer by G2 Crowd, Best Places to Work: Austin, and Great Places to Work 2019- Maintained NPS of 48% (and an 8+ average score)- Implemented Salesforce, Gainsight, Talkdesk, Skilljar, Greenhouse, Zendesk, Service Cloud, and Desk.com- Guided product direction to enable nationwide regionalization- Interfaced with company leaders to communicate progress of weekly, monthly, and quarterly initiatives- Built reports, processes, and documentation around hiring, training, and employee performance- Built customer success stories, such as the following: https://www.qualia.com/case-studies/
Sep 2018 - Jan 2020
Team Manager - Customer Success
Jan 2018 - Sep 2018
Operations
May 2016 - Jan 2018
Partner Success
- Managed Eat Club's portfolio of 100+ supply chain partners, accounting for 30% of company revenues- Added over 50 strategic partnerships, more than doubling number of partners- Negotiated volumetric discounts with vendors to purchase supply at under 50% cost- Set Eat Club's partnership margins- Statistically analyzed Eat Club partnerships and management- Authored "The Chew" blog pertaining to fundamentals of consumer psychology in the industry
Jun 2015 - Apr 2016
Co-Owner
- Grew quarterly revenues by 243%, from $91,000 in Q1 2013 to $219,000 in Q2 2014- Increased average transaction by 70% via tripling of catering business volume- Distribution growth: Expanded one retail location to three full-time and one part-time concession- Introduced a daily subscription wholesale distribution business raising over $20,000 annually- Grew staff force by 130%, from 10 to 23 persons, through standardization of interviews, optimized training procedures, operational simplification, and formalization of operational protocol- Rebranded Firinji as a whole foods and lifestyle brand, rather than ethnic food, to increase customer return rate; redesigned menus, take-out packaging, website, and product offering to synchronize with rebranding- Voted Best Wraps of the Main Line 2014, Best Lunch of the Main Line 2014, Best Take-Out Dinner 2014, Best BYOB 2014, and finalist in "Healthy" category
Nov 2013 - Jan 2015
Founder & Owner
Fruzi
- Successful brand creation and product launch of 100% fruit soft serve, made purely from fruit with absolutely zero additives- Surveyed customer psychometric data; compiled and analyzed data to produce actionable insights- Sub-branded “Juice Junkie” fresh-squeezed juice retail and wholesale businesses- Initiated Fruzi Catering business to boost marketing with giveaways at local universities and markets
Jan 2013 - Jan 2015
Intern
-Conducted data-driven executive board leadership consulting for top clients in Delaware Valley-Thoroughly edited presentation materials (print and digital) for presentation at executive board meetings-Served as direct aid to founder-CEO, representing at board meetings throughout Greater Philadelphia
Sep 2012 - Jan 2013
Research Assistant
The Good Judgment Lab
- Statistically synthesized data from 3000-person pool on psychological correlates of future forecasting- Created deliverables for high-profile clients, such as the CIA, with renowned psychologists, Philip Tetlock and Barbara Mellers- Partnered with disparate departments of psychology, computer science, mathematics, and political science
Jan 2010 - Dec 2012
2 education records
Rob Zambito education
Bachelor Of Arts (B.A.), Psychology
University Of Pennsylvania
Education record
Newburgh Free Academy
FAQ
Frequently asked questions about Rob Zambito
Quick answers generated from the profile data available on this page.
What company does Rob Zambito work for?
Rob Zambito works for Success Scaled Consulting.
What is Rob Zambito's role at Success Scaled Consulting?
Rob Zambito is listed as Founder and CEO at Success Scaled Consulting.
What is Rob Zambito's email address?
AeroLeads has found 1 work email signal at @qualia.com for Rob Zambito at Success Scaled Consulting.
What is Rob Zambito's phone number?
AeroLeads has found 2 phone signal(s) with area code 845 for Rob Zambito at Success Scaled Consulting.
Where is Rob Zambito based?
Rob Zambito is based in Boston, Massachusetts, United States while working with Success Scaled Consulting.
What companies has Rob Zambito worked for?
Rob Zambito has worked for Success Scaled Consulting, Tradewing, Reggora, Qualia, and Eat Club.
How can I contact Rob Zambito?
You can use AeroLeads to view verified contact signals for Rob Zambito at Success Scaled Consulting, including work email, phone, and LinkedIn data when available.
What schools did Rob Zambito attend?
Rob Zambito holds Bachelor Of Arts (B.A.), Psychology from University Of Pennsylvania.
What skills is Rob Zambito known for?
Rob Zambito is listed with skills including Product Launch, Operations Management, Sales Management, Sales, Marketing Strategy, Business Strategy, Business Intelligence, and Customer Relations.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial