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Rob Zeitz Email & Phone Number

Customer success manager with a 9-year track record of strengthening relationships, finding mutually beneficial opportunities, and delighting the customer. at Forrester
Location: Greater Boston, United States, United States 10 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Forrester
Role
Customer success manager with a 9-year track record of strengthening relationships, finding mutually beneficial opportunities, and delighting the customer.
Location
Greater Boston, United States, United States
Company size
1733 employees

Who is Rob Zeitz? Overview

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Quick answer

Rob Zeitz is listed as Customer success manager with a 9-year track record of strengthening relationships, finding mutually beneficial opportunities, and delighting the customer. at Forrester, a company with 1733 employees, based in Greater Boston, United States, United States. AeroLeads shows a matched LinkedIn profile for Rob Zeitz.

Rob Zeitz previously worked as Senior Manager, Client Engagement at Airinc and Client Engagement Manager at Airinc. Rob Zeitz holds B.S., Cinema & Photography from Ithaca College.

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Forrester

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Profile bio

About Rob Zeitz

Experienced senior customer success manager, with a demonstrated history of building strong relationships as a trusted advisor with clients. Skilled in communication, leadership, data analysis, and training, with additional experience in marketing and product development. Strong communicator with a Bachelor of Science focused on Screenwriting from Ithaca College's School of Communications.

Current workplace

Rob Zeitz's current company

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Forrester
Forrester
Customer success manager with a 9-year track record of strengthening relationships, finding mutually beneficial opportunities, and delighting the customer.
Boston, MA, US
Website
forrester.com
Employees
1733
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10 roles

Rob Zeitz work experience

A career timeline built from the work history available for this profile.

Senior Manager, Client Engagement

Airinc

Boston, Massachusetts, US

  • Foster consultative client relationships with 40 enterprise and midmarket companies in the Fortune 100 and 500
  • Develop and execute client growth and retention strategies
  • Coordinate internal teams to ensure consistently high quality client deliverables and technical integrations
  • Oversee the growth and development of direct reports, as well as create training content for new team members and new client contacts
  • Travel to industry events to build relationships with clients, prospects, and other vendors
  • Work with the global marketing team, offering a client-facing perspective to help plan campaigns and create content
May 2022 - Nov 2024

Client Engagement Manager

Airinc

Boston, Massachusetts, US

  • Strategic relationship manager for 40+ enterprise and midmarket companies
  • Operational support for multiple key partnerships
  • Coached clients on specific international employee mobility topics
  • Streamlined processes for large and medium-sized accounts (e.g. transitioning them to newer, easier to use data platforms)
  • Presented new products and product enhancements to clients
  • Supported the advisory team with tailored consultation projects
Mar 2019 - May 2022

Senior Client Engagement Representative

Airinc

Boston, Massachusetts, US

  • Frontline client support, and relationship manager for 50+ mid-market clients
  • Operational support and backup for several enterprise clients
  • Worked with regional directors and company leadership to develop and execute growth and retention strategies
  • Assisted clients with communication to stakeholders (HR leaders and business lines)
  • Developed customized data products for specific client needs
  • Supported advisory services team with policy review projects
Jun 2017 - Mar 2019

Client Engagement Representative

Airinc

Boston, Massachusetts, US

  • As part of the standard solutions team, closely tracked renewals and processed day-to-day requests for 150+ clients
  • Trained clients to use online data calculators
  • Onboarded new clients and helped guide them to the best solutions
  • Presented revenue and retention information to the CEO as part of monthly regional account planning
Dec 2015 - Jun 2017

Data Research

Airinc

Boston, Massachusetts, US

  • Phone and online research of housing costs in 12 US cities
  • Online research for the costs of public transit, rental cars, and hotel lodging in 200+ worldwide cities
  • Created training guides and tips for future researchers
  • Data entry
Sep 2014 - Nov 2015

Sports Blogger

Boston Blood Sox

Wrote and maintained a Boston sports blog.

Mar 2005 - Mar 2021

Response Team Supervisor

Teamops, Llc

Supervised a customer service team of 3-5 people at Gillette Stadium and Boston College events. Responsibilities included: assisting guests, responding to security and medical issues, and supporting/supplementing stadium staff when needed.

Aug 2007 - Nov 2016

Event Staff

Rsig Security, Inc

Southfield, MI, US

Provided security and customer service catered to the specific needs of a variety of clients.

May 2010 - Jun 2015

Sports Editor

Boston Urban News

Ran the sports section of a nonprofit community newspaper. Decided which games and events to cover. Wrote game recaps and feature stories, issued assignments, and edited articles.

May 2012 - May 2014
Team & coworkers

Colleagues at Forrester

Other employees you can reach at forrester.com. View company contacts for 1733 employees →

RK Rohit Kumar Rohit Kumar Colleague at Forrester New York City Metropolitan Area, United States View → JS Jasleen Sandhu, Mba, Phr Jasleen Sandhu, Mba, Phr Colleague at Forrester Boston, Massachusetts, United States, United States View → MM Med Mous Med Mous Colleague at Forrester Casablanca-Settat, Morocco, Morocco View → UU Umer Usman Umer Usman Colleague at Forrester Lahore District, Punjab, Pakistan, Pakistan View → PF Patrizia Frey Patrizia Frey Colleague at Forrester Greater Munich Metropolitan Area, Germany View → HS Helen Smart Helen Smart Colleague at Forrester London, England, United Kingdom, United Kingdom View → JB Jooske Berkelder Jooske Berkelder Colleague at Forrester Cologne Bonn Region, Germany View → SG Shayna Garlick Neuburg Shayna Garlick Neuburg Colleague at Forrester Suffolk County, Massachusetts, United States, United States View → AK Abhishesh Kr. Abhishesh Kr. Colleague at Forrester Washim, India, India View → AR Amun Ra Amun Ra Colleague at Forrester Romania, Romania View →
2 education records

Rob Zeitz education

B.S., Cinema & Photography

Ithaca College

Education record

Xaverian Brothers High School
FAQ

Frequently asked questions about Rob Zeitz

Quick answers generated from the profile data available on this page.

What company does Rob Zeitz work for?

Rob Zeitz works for Forrester.

What is Rob Zeitz's role at Forrester?

Rob Zeitz is listed as Customer success manager with a 9-year track record of strengthening relationships, finding mutually beneficial opportunities, and delighting the customer. at Forrester.

Where is Rob Zeitz based?

Rob Zeitz is based in Greater Boston, United States, United States while working with Forrester.

What companies has Rob Zeitz worked for?

Rob Zeitz has worked for Forrester, Airinc, Boston Blood Sox, Teamops, Llc, and Rsig Security, Inc.

Who are Rob Zeitz's colleagues at Forrester?

Rob Zeitz's colleagues at Forrester include Rohit Kumar, Jasleen Sandhu, Mba, Phr, Med Mous, Umer Usman, and Patrizia Frey.

How can I contact Rob Zeitz?

You can use AeroLeads to view verified contact signals for Rob Zeitz at Forrester, including work email, phone, and LinkedIn data when available.

What schools did Rob Zeitz attend?

Rob Zeitz holds B.S., Cinema & Photography from Ithaca College.

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