Robert "Rob" Ford Email & Phone Number

Sacramento, Ca, Us

Sacramento County, Ca

Sacramento, California, Us

- Direct all aspects of IT for a small business, including IT architecture, client management and service delivery.- Stay abreast of latest technology and trends, understanding and meeting customers’ IT management and optimization solutions, including security and vulnerability audits and remediation.- Evaluate, recommend, and install best solutions for clients’ wireless networks.- Deployed a new Aruba mesh wireless system that achieved a 50% speed increase for the customer. - Coordinated complex virtualization migration from Hyper-V to VMWare.- Identified and executed opportunities to optimize data and telecommunication management, including Cisco switches, routers, firewall, storage network and Cisco Unity.- Assess, consult, recommend Azure migration for small organization

Paris, Fr

- Served in senior IT role for the largest manufacturer of small-midsized gas turbine engines in the USA.- Owned risk management process for IT risk identification and mitigation.- Directed all efforts develop metrics and ensure IT ISO certification and European equivalent SOX compliance.- Boosted workshop efficacy by 90% by deploying work order and time management software.- Implemented ticket tracking and customer surveys to increase Helpdesk satisfaction rating to 90%.- Secured remote access through RSA security appliance; ensured CTPAT and FTZ compliance for local systems.- Held responsibility for ensuring IT compliance with ITAR, FAR 15, PCI and other regulatory requirements.- Launched secure communications via MPLS and VPN to remote sites and corporate headquarters.- Utilized process mapping to align and improve AS400 based ERP to business needs.- Created a data warehouse and reporting services for data mining and business intelligence- Migrated local systems to hybrid-cloud solution (private cloud and office 365)

- Oversaw IT initiatives for provider of aeromedical transport to hospitals and regional ambulance services.- Maintained 800+ user Windows domain and Exchange site over 35 remote sites across the United States.- Ran data and telecommunication network (Cisco/Avaya) and directed legacy system improvements.- Reduced aircraft downtime by creating innovative online maintenance tracking system.- Researched, recommended, procured, installed and maintained IT architecture for 24/7 911 dispatch call center- Ensured compliance of Air medical billing system with HIPAA regulations

Santaquin, Ut, Us

• Created configuration center servicing over 400 personal computers per month • Implemented disk imaging solutions to increase productivity of configuration • Managed Toshiba, IBM and HP authorized service center• Formed the original hardware service center at Propeller• Large account sales representative

Masters, Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Web Development And Design

Computer Science