Rob Knight Email & Phone Number

Calgary, Canada Area

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Canada Area

Calgary

Calgary, Canada Area

Senior Product Manager in the Roaming division• Owner of seven products: two sponsored roaming products (outbound/dual IMSI and inbound/network extensions); four Value Added Services products (Welcome SMS, Steering of Roaming, Virtual Home Environment and Voice Mail Optimization); and Open Connectivity Roaming Hub product; product Subject Matter Expert• Led all aspects of the product management process, including product roadmaps, enhancements (small and large), product marketing and sales, pricing and post-sales customer and technical support, and product revenues and margins• Engaged in product-related client liaison, sales support, commercial and contractual negotiations• Significant experience in all aspects of wireless roaming, from agreement negotiation, testing and management, network signaling (GSM transport), data clearing, fraud and financial settlement, inter-operator tariff (IOT) management and roaming agreements; detailed understanding of roaming models, for example, direct, roaming broker-based and hubbing

Calgary, Canada Area

WSI was acquired by Syniverse in May 2009, with the majority of WSI's personnel moving over to Syniverse. I worked on Business Development & Planning within the Roaming & Coverage business area.

Calgary, Canada Area

• Responsible for all aspects of the sales process, including client liaison, delivery of proposals, commercial and contractual negotiations, and partner/vendor liaison and management• Managed multiple elements of a new roaming product launch, through to initial customer implementations• Introduced bid processes and sales pipeline management techniques into the organization, and managed the redevelopment of the corporate website“Rob originally joined our business (WSI) as a project manager, but it soon became clear that Rob is an excellent all rounder and project management is just one of his many skills. It wasn't long before Rob acting on his own initiative took on more responsibilities which included product management, customer relations, vendor management and defined the product evolution. Throughout his time at WSI, Robert demonstrated tremendous analytical skills in the product and business side adding great value to the organization as a whole. Splendid team player and motivator, Rob is loved by customers and team and never lets anyone down.”

Calgary, Canada Area

Responsible for solution delivery, coordinating technical, operational, financial and contractual elements.

United Kingdom

Admiral was acquired by CMG; CMG was subsequently acquired by Logica. 10 years' unbroken serviceSales and Sales Management• Provided effective leadership and motivation of sales teams; supported and monitored bid teams, and measured their success• Managed and developed client bases, through existing services or new lines of business; evaluated new market opportunities, setting out appropriate sales strategies, including competitor information• Contributed creative ideas to solutions offered to clients• Managed and negotiated partnerships with third parties to broaden the client offeringGeneral Management / Administration• Managed a number of market facing divisions for a multi-national company offering full lifecycle ICT solutions• Led the development and delivery of strategy, business and client plans, and product roadmaps; developed strategic and tactical objectives and policies to meet business requirements• Responsible for growth and financial success of either business divisions or products; prepared multi-million dollar budgets and controlled the expenditure associated with the budget• Controlled budgets; maintained careful accounting records; audited expendituresPersonnel Management• Managed and mentored up to 200 staff (consultants, technical, sales, delivery and administration); recruitment and induction of new staff• Organized, planned and allocated work programs to staff; scheduled work responsibilities, vacation time and technical training for staff; maintained personnel records• Conducted performance evaluations; monitored and administered discipline / grievance procedures, and health and safety issues• Coordinated resources; determined procedural issues; completed associated documentation

United Kingdom

“Throughout his career, Robert has always demonstrated complete professionalism and is highly motivated to ensure the success of everything he undertakes. He can be relied on to take ownership and show leadership when required and has excellent inter-personal skills such that he is liked and respected by his colleagues.”

United Kingdom

United Kingdom

United Kingdom

Bath, Uk

“Throughout his employment with IPL, Robert committed himself fully to the work in hand. His timekeeping was excellent as indeed was his attendance record. His pleasant personality made him a pleasure to supervise. I have retrieved his Staff Report Forms from our archive and analyzed the comments of his immediate supervisors. In all cases, Robert has been assessed as well above average. Particular strengths are: Initiative, Professionalism, Self-management, Communication, Teamwork, Technical Ability and Skills and Knowledge. At no time has IPL felt that Robert had any weaknesses in the attributes necessary to be successful in his life.”

Bath, Uk

• Completed a number of software development projects, both in-house and on customer sites, with skills from real-time design to automated software testing

Solihull, Uk

Telecommunications Department Scholarship Holder• Installed and maintained radio equipment, carrying voice and data traffic, for the regional division of a national utility provider; planned, designed• Installed and commissioned radio sitesWorked September 1983 to September 1984, and summer of 1985 and 1986, as part of University undergraduate degree.

Ph.D, Electrical And Electronic Engineering

Thesis: The Use of Electrical Impedance Tomography Techniques to Measure Body-Interface Pressure • Published and presented academic.

B.A (Hons -1St), Humanities

First class honours

Diploma In European Humanities, Liberal Arts And Sciences, General Studies And Humanities

B.Sc (Hons - 1St), Electrical And Electronic Engineering

First class honours