Lisa R. Email & Phone Number

Toronto, Ontario, Canada

Led the design and development of the first employee engagement committee (EEC), tasked with improving the employee experience of ministry staff.Planned, directed, managed, and evaluated all EEC activities including: * reviewing and interpreting employee experience survey scores to determine improvement areas * leading and managing committee sub-teams through the ideation, research and testing of recommendations for improvement, including brainstorming and workshop… Show more Led the design and development of the first employee engagement committee (EEC), tasked with improving the employee experience of ministry staff.Planned, directed, managed, and evaluated all EEC activities including: * reviewing and interpreting employee experience survey scores to determine improvement areas * leading and managing committee sub-teams through the ideation, research and testing of recommendations for improvement, including brainstorming and workshop sessions * writing, designing and producing the organization’s Employee Engagement Action Plan, which consists of ten recommendations for improvement in the ministryHelped members develop and sharpen their presentation and leadership skills and forge meaningful relationships with colleagues with diverse skills, experiences and mindsets.Developed and maintained strong relationships with stakeholders involved in implementing recommendations, including providing advice/direction on implementation strategies and project plans.Promoted the committee and its initiatives to ministry staff and within the broader OPS.Collaborated with ministry divisions on joint initiatives involving employee engagement.Briefed senior management on bi-yearly employee experience scores within the ministry and provided strategies, tools and best practices to address employee concerns. Show less

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Led and managed the efficient operation of the ADM's office by providing leadership and coordination across the division, preparing, and coordinating briefing materials and prioritizing and managing the flow of work.Provided executive advice and assistance to the ADM and directors on ministry priorities, issues, activities and strategic and operational plans.Built relationships with the Deputy Minister's Office, ministry partners, stakeholders, and senior… Show more Led and managed the efficient operation of the ADM's office by providing leadership and coordination across the division, preparing, and coordinating briefing materials and prioritizing and managing the flow of work.Provided executive advice and assistance to the ADM and directors on ministry priorities, issues, activities and strategic and operational plans.Built relationships with the Deputy Minister's Office, ministry partners, stakeholders, and senior executives.Provided leadership and coordination across the division on projects, including budget, human resources, and administrative processes.Provided supervision, guidance, coaching and mentoring to ADM's office staff.Provided leadership, guidance and coaching to divisional office staff and direct reports.Led the identification and resolution of a range of urgent complex, sensitive or contentious issues on behalf of the ADM as well as handle sensitive and confidential matters independently. Show less

Toronto, Ontario, Canada

Serving across various progressive roles and positions, I provided strategic communication advice, services and products to promote and defend the policies, programs and initiatives of the Ontario government. This included advising senior management, including the Minister’s Office, on issues management strategies to respond to criticism, in order to provide the public with a fair and balanced approach of the government’s values and actions. In this role I:- Provided… Show more Serving across various progressive roles and positions, I provided strategic communication advice, services and products to promote and defend the policies, programs and initiatives of the Ontario government. This included advising senior management, including the Minister’s Office, on issues management strategies to respond to criticism, in order to provide the public with a fair and balanced approach of the government’s values and actions. In this role I:- Provided expertise and leadership in the development and execution of integrated and innovative communications strategies and implementation plans for communications associated with high-profile, broad-scale program initiatives- Led the development and recommendation of proactive strategies and programs to provide for timely anticipation of high-profile opportunities or contentious issues, to enable prompt response.- Developed long-term project plans that anticipate and address a variety of client requirements, interests of various stakeholders, environmental factors and other requirements.- Managed all phases of ministry communications projects including the creation of communications and media strategies, issues management strategies, stakeholder management plans, news releases, speeches, social media and internet content. Show less

Toronto, Ontario, Canada

Edited the Ontario government’s public-facing internet site, turning dense and complex information into simple, engaging content.Identified, coordinated and examined daily and long-term issues spanning 26 government ministries to ensure the Premier’s Office remained apprised of and prepared for current issues and associated responses to those issues.Modernized issues forecasting by leading the creation and implementation of the government's current issues forecasting system… Show more Edited the Ontario government’s public-facing internet site, turning dense and complex information into simple, engaging content.Identified, coordinated and examined daily and long-term issues spanning 26 government ministries to ensure the Premier’s Office remained apprised of and prepared for current issues and associated responses to those issues.Modernized issues forecasting by leading the creation and implementation of the government's current issues forecasting system, optimizing issues identification, creating a new online system, and administering information sessions for 100+ issue staff and managers.Coordinated, managed and emceed the Ontario government’s full-day issues conference.Established, cultivated, and maintained sustainable relationships with broad range of political and bureaucratic staff ranging from administrative assistants to the Premier's Office. Show less

Anticipated and identified emerging issues and events that may generate public or media attention for the ministry.Informed media about the ministry and its policies, programs and accomplishments, to ensure a fair and balanced account of the ministry's values and goals.Developed and coordinated issues management products for the Ontario Ministry of Aboriginal Affairs during the implementation of the HST in Ontario and several protests.

Toronto, Canada Area

Anticipated and identified emerging issues and events that may generate public or media attention for the ministry. Informeded media about the ministry and its policies, programs and accomplishments, to ensure a fair and balanced account of the ministry’s values and goals.Developed and coordinated products for the Ministry of Tourism, Culture and Sport during the changes to the Ontario Heritage Act [which provided new powers to the government to save heritage buildings from… Show more Anticipated and identified emerging issues and events that may generate public or media attention for the ministry. Informeded media about the ministry and its policies, programs and accomplishments, to ensure a fair and balanced account of the ministry’s values and goals.Developed and coordinated products for the Ministry of Tourism, Culture and Sport during the changes to the Ontario Heritage Act [which provided new powers to the government to save heritage buildings from demolition] and the transition of the Maid of the Mist to new owners.Developed and presented ministry-wide issues training sessions for staff to help ensure timely, concise issue notes for use by the minister’s office. Show less

Master Of The Arts In Counselling Psychology, Counseling Psychology

Honours Bachelor Of Science, Psychology And Philosophy

Media Writing And Writing Program