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@futuredontics.com
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Robert Cabe is listed as Client Services Specialist based in Thousand Palms, California, United States. AeroLeads shows a work email signal at futuredontics.com and a matched LinkedIn profile for Robert Cabe.
Robert Cabe previously worked as Senior Client Services Manager at Futuredontics and Senior Client Services Representative at Futuredontics. Robert Cabe holds Associate Of Arts - Aa, Liberal Arts And Sciences, Humanities And Communications, 3.7 from College Of The Desert.
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Seasoned, adaptable and self-motivated Client Services Specialist with over 20 years of experience building and maintaining strong client relationships, resolving complex customer issues and driving client retention and brand loyalty.
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Los Angeles, California, United States
Managed large book of business with over 300 accounts, including multi-practiceorganizations exceeding $500 K in annual revenue.Interviewed, trained and managed team of tier 1 Customer Service Representatives.Managed all aspects of Client billing including invoicing, billing concern investigations,collections and payment processing.
Los Angeles County, California, United States
Managed very large and active territory of clients, onboarding new accounts and owning forentire lifecycle.Specialized in resolving complex and escalated client issues, with emphasis on saving accountsthat threatened to cancel services retaining in excess of $800 K in company revenue.Headed and mentored small team of Client Services Representatives, boosting efficiency andquality of client interactions.Provided first tier tech support for SaaS clients… Show more Managed very large and active territory of clients, onboarding new accounts and owning forentire lifecycle.Specialized in resolving complex and escalated client issues, with emphasis on saving accountsthat threatened to cancel services retaining in excess of $800 K in company revenue.Headed and mentored small team of Client Services Representatives, boosting efficiency andquality of client interactions.Provided first tier tech support for SaaS clients utilizing homegrown patient appointment andcommunication tools.Attended national trade shows and made onsite visits to personally meet clients and drivebrand loyalty. Show less
Los Angeles, California, United States
Provided excellent customer service to over 30 clients per day via phone and email.Developed highly empathetic client relationships and earned reputation for exceeding servicestandard goals.Produced high volume of data entry, including client profile updates and history notes.Effectively balanced company goals with client expectations, answering customer complaintsand deescalating conflicts.
Los Angeles, California, United States
Regularly produced large quantity of all department data entry including updating Client profiles and websites.First Tier phone support for Client Services Representatives.Trusted with managing new client-centered website.
Los Angeles, California, United States
Answered an average of 50 calls per day in busy call center.Tasked with converting dental shoppers into new patient leads for 18D's member Dentists.Consistently one of the department leaders in conversion percentage.
Hermosa Beach, California, United States
Assisted customers with book recommendations, book locating and final transactions in large popular independent bookstore.Continually stocked and organized shelves.Assisted with inventory management and setting up new orders.
Activities and Societies: Accepted into English Department Semester abroad Program at The University of Oxford, Oxford, England. Completed.
Accepted as full-time member into the Theatre Company
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Robert Cabe is listed as Client Services Specialist.
AeroLeads has found 1 work email signal at @futuredontics.com for Robert Cabe.
Robert Cabe is based in Thousand Palms, California, United States.
Robert Cabe has worked for Futuredontics and Either/Or Bookstore.
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Robert Cabe holds Associate Of Arts - Aa, Liberal Arts And Sciences, Humanities And Communications, 3.7 from College Of The Desert.
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