Operations Manager
Manage safety, quality, productivity, and customer delivery commitments for high-profile clients including Tim Horton's, RONA, Mr. Lube, Indigo, Scotiabank, and others -- ensuring adherence to contractual obligations worth millions of dollars.Optimized productivity processes, streamlining operations to enhance efficiency and meet delivery deadlines, while maintaining exceptional quality standards and cost certainties.Implemented rigorous safety protocols and quality control measures to maintain the highest standards, ensuring compliance with industry regulations and client expectations.Managed large-scale contracts, demonstrating robust project management skills and the ability to handle complex, multi-million-dollar agreements with precision and accountability.Supervised the design and architecture department, fabrication department, paint and assembly teams, as well as delivery and installation crews, ensuring cohesive project execution and high-quality outcomes.Handled disciplinary and termination procedures, maintaining a fair and consistent approach to staff management and fostering a positive work environment. Acted as the primary point of contact for all labour disputes and conflict resolution, effectively mediating issues and maintaining harmonious workplace relations.Ensured compliance with OSHA regulations, managing safety protocols and addressing any occupational health and safety activities, prioritizing employee well-being and regulatory adherence.