Robb Ray Email & Phone Number

Cranberry Twp, Pa

Worked as a technical lead to oversee the successful completion of projects.Participated on a team that developed project management methodologies and documentation.Collaborated with multiple project teams to design technical solutions to streamline claim processing/payment.Responsible for developing technical specifications, design, construction, and unit testing of code for large scale projects for the proprietary healthcare software system.Coordinated interface changes between external vendors and Aetna using Caché Object Script and embedded SQL within Caché classes.Worked with the internal QA team to test software modifications and to drive any defects to resolution with the technical team.Developed code and change management standards to deploy projects and system modifications into production successfully and accurately.

Cranberry Twp, Pa

Managed a team of application programmers in a production support environment for multiple financial institutions.Assigned and assisted with production support tickets and requests.Reviewed all code prior to deployment for production fixes.Scheduled and coordinated off hour support for all 24x7 production environments.Acted as dedicated second tier support for off hour support

Cranberry, Twp

Actively involved in all aspects of the software development life cycle for several concurrent projects.Responsible for developing technical specifications, construction, and unit testing of new projects for the proprietary healthcare software system Assisted business analysts and business users to determine and author business requirements.Designed and developed standardized software to determine and retrieve members’ benefit accumulator information using Caché Object Classes and .NET.Achieved SME (Subject-Matter Expert) status regarding member accumulators and member explanation of benefits (EOB).

Cranberry Twp, Pa

Analyzed and modified production GT.M based software, which included coding, testing, and debugging in a mainframe computer system for multiple financial institutions.Estimated efforts and developed technical requirements for multiple projects.Provided off-hours support within multiple 24 x7 environments. (First-tier support).Designed and developed data masking/data scrambling software for non-production environments.Supported off-site Implementations and Releases.Worked as a mentor for individuals at the Analyst Programmer I and Analyst Programmer II positions.