Rob Baars

Rob Baars Email and Phone Number

Customer Journey Expert at ING @ ING
netherlands
Rob Baars's Location
Amsterdam, North Holland, Netherlands, Netherlands
Rob Baars's Contact Details

Rob Baars personal email

n/a
About Rob Baars

Rob Baars is a Customer Journey Expert at ING at ING. He possess expertise in commercial banking, capital markets, project portfolio management, corporate finance, oracle and 45 more skills.

Rob Baars's Current Company Details
ING

Ing

View
Customer Journey Expert at ING
netherlands
Website:
ing.com
Employees:
61353
Rob Baars Work Experience Details
  • Ing
    Customer Journey Expert
    Ing Jun 2015 - Present
    Amsterdam Area, Netherlands
    Responsible for optimizing the journeys of customers in channels telephony and video.Currently working on automation of identifying and authenticating of calling customers. Also responsible for the speech driven intent recognition.Previously worked on the migration of the Call Centre telephony from the current platform to new omnichannel platform (Twilio)Until medio 2016 Product Owner of Selfservice applications Call Centre ING Netherlands.
    View

Rob Baars Skills

Commercial Banking Capital Markets Project Portfolio Management Corporate Finance Oracle Equities Financial Risk Agile Methodologies Change Management Project Management It Management Risk Management Itil Microsoft Sql Server Financial Markets Governance Process Improvement Derivatives Data Warehousing Prince2 Credit Risk Credit Requirements Analysis Payments Financial Services Visio Portfolio Management Vendor Management Software Project Management Analysis Enterprise Architecture Business Process Fixed Income Process Management Sql Financial Analysis Business Analysis Retail Banking Management Disaster Recovery Business Requirements Banking Business Intelligence It Strategy Sharepoint Business Process Improvement It Service Management Sdlc Investment Banking Pmo

Rob Baars Education Details

Frequently Asked Questions about Rob Baars

What company does Rob Baars work for?

Rob Baars works for Ing

What is Rob Baars's role at the current company?

Rob Baars's current role is Customer Journey Expert at ING.

What is Rob Baars's email address?

Rob Baars's email address is ro****@****ing.com

What schools did Rob Baars attend?

Rob Baars attended Scrum.org, Hogeschool Van Amsterdam.

What skills is Rob Baars known for?

Rob Baars has skills like Commercial Banking, Capital Markets, Project Portfolio Management, Corporate Finance, Oracle, Equities, Financial Risk, Agile Methodologies, Change Management, Project Management, It Management, Risk Management.

Who are Rob Baars's colleagues?

Rob Baars's colleagues are Rechill Zhang, Pieter-Jan Dhondt, Merve Köroğlu, John Vos, Gamze Nur, Giuliana Giustiziero, Ruud Wallenburg.

Not the Rob Baars you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.