Rob Baker Email & Phone Number

Palo Alto, California, Us

Palo Alto, Ca, Us

Palo Alto, Ca, Us

Palo Alto, Ca, Us

Vernon Hills, Us

Atlanta, Georgia, Us

Manage 250 ESX 5.5 Hosts on a daily basisManage 14 Virtual Center Servers (vCenter)Manage 3000 Windows and Linux VMsPatch ESX hosts as neededInstallation and configuration of ESX hostsDeploy/provision Cisco UCS BladesManage Cisco blade servers using Cisco UCS ManagerCreation and care for Window templatesEnable a standard VMware templates to be used within vRAInstallation and configuration of vRealize Operations Manager (vROps)Define symptoms and alerts in vROpsManage/troubleshoot vRealize Automation (vRA 6.2 and 7.1)Work with network and storage teams to add resources to our clustersTroubleshoot ESX issues as they ariseOpen service requests with VMware when appropriateReview and update documentation of the environment as neededProvide training to team mates as neededManage Distributed Virtual SwitchesManage VMware Site Recovery Manager (SRM)

Houston, Texas, Us

Assumed WINTEL Team Lead responsibilities in the Spring of 2012 - leading a team of 12 in North America and 30 in IndiaEstablished vSphere/ESX clusters at key data centers including hardware/software specifications, costing, implementation, ongoing support, helped to develop pricing for VMs to be hosted Worked on a team that supported both the WINTEL servers and Active Directory Services for American Express totalling 1500 devicesMigrated servers from Windows 2000/2003 to Windows 2008 or NAS unitsCompleted migration from NAS to NASWorked on a team that implemented SCCM within the enterprise Wrote SQL scripts to pull data from DDMi to satisfy reporting requirementsLead/developed the reporting efforts for our team in order to meet the SLAsWorked to create an inventory of supported devices and load them into appropriate systems Wrote scripts to manipulate Active DirectoryWorked to break clusters using Microsoft Clustering apart into standalone servers in order to meet business objectivesInterfaced with the customer on a regular basis to ensure we were on target with our deliverablesDeveloped scripts to allow us to complete file-level reports (duplicates, orphaned files, aged files, on each server using Tree Size ProImplemented HPSA (HP Server Automation), HP DDMi (Device and Dependency Mapping Inventory - Inventory Software), HPOM (HP Operations Manager - Monitoring Software)Piloted Windows Server 2012 r2, ensured all of our tools worked properly

Houston, Tx, Us

Worked on a team that supported 1000 servers in an enterprise network supporting both local and remote serversEnsured that servers are patched to current and approved patch levels using SMS to deliver the updatesManaged daily administrative tasks with Windows 2000 and Windows 2003 serversWorked with third party vendors to obtain replacement parts for servers as neededAdded and removed servers from the Data Center according to the DoD standardsWorked with remote administrative groups to ensure server-related tasks are completed in a timely manner

•Installation and configuration of VMWare ESXi Server platform•Worked with customers to get a grasp on their current configuration within their network, helped them to manage their configurations through the enterprise•Traveled to customer sites to implement ECM (Enterprise Configuration Management)•Configured customer’s server hardware and software, including array setup, operating system installation, Microsoft SQL Server installation and configuration•Installed, configured and tuned Microsoft SQL Server•Worked with customers to troubleshoot network and configuration issues to allow for communication from the ECM server to endpoints on the network•Wrote custom SQL Reporting Services Reports•Worked with VMWare Infrastructure Client to add user IDs and set permissions on ESX servers•Worked with Windows Server 2000, 2003, and 2008•Worked with Unix and Linux environments installing ECM Agents on them•Documented work completed on a weekly basis and provided this to our Project managers and Sales staff•Looked for sales opportunities while onsite, these were then provided to our Sales staff•Wrote documentation on processes as needed to improve efficiency•Worked with SAN engineers to get the best possible configurations to allow Microsoft SQL Server to operate at its peak•Ensured that my time was accounted for on a weekly basis for billing purposes•Managed my own travel arrangements while meeting company guidelines for travel•Customers included: hospitals, First Data, AmeriCredit, Mayo Clinic, TV Guide, Humana, PNC Bank, National Institute of Health, Federal Reserve Bank•Provided hands on training of ECM•Worked with customers to help develop compliance templates in order to achieve their goals•Wrote SQL statements to return required data

Brookfield, Wisc., Us

Responsible for staging custom systems prior to site installation, including assembly of Database, Statistic, Web, and Voice servers, adding all hardware components needed for configuration, telephony integration, and networking *Installation and custom configuration of Telephony software, utility software, database software, and Host Connectivity*Complete installation functional testing - Identify, analyze, and resolve problems*Act as a customer interface for technical aspects of projects where I work closely with customers both via phone and in person*Planned, obtained funding, and implemented a Virtual Environment using VMWare Server where I reduced the physical amount of servers from 17 servers down to 4 providing better performances for our applications and testing environments *Act as a Technical Advisor providing guidance to our employees and customers *Installation and configuration of Microsoft SQL Server 2000 and SQL Server 2005 on Dell PowerEdge servers, both on standalone servers and clustered environments using Microsoft Clustering *Installation and Configuration of a Windows Server Update Services server (WSUS) for delivering Microsoft patches to servers in our Data Center*Travel to customer sites to install new hardware and software*Provide remote support for our systems installed on customer premise*Monitor approximately 200 servers in our Data Centers*Create and configure databases on Microsoft SQL 2000 and SQL 2005 servers*Create SQL Maintenance plans *Configure hardware and software to allow voice servers to communicate over T1 and ISDN PRI circuits*Created an imaging plan for the Data Center to aid in quick Disaster Recovery *Maintained multiple environments so that software could reliably tested in one environment while protecting the integrity of the production environment*Document operations of our systems

West Hartford, Us

User/Group/OU creation in Active Directory*Migration of Windows 2000 servers to Windows 2003 environments*Setup and installation of Dell PowerEdge, Compaq, and IBM Netfinity servers. Setup includes creating images of the base OS and replicating images, ensuring that systems are patched with approved updates*Daily management of Novell file servers and Windows NT servers*Work with the plant floor personnel to automate data collection from manufacturing devices*Manage servers for 11 sites in a WAN, supported 5000 users*Setup and maintenance of network printers*Provide technical support to our Desktop Support team, often used as a reference when additional help is required*Configure switch ports on Cisco equipment*Developed a process to automatically install SAP on 900 client workstations based on group membership and a login script*Improved backup schedule to make it more fault tolerant*Wrote scripts that automated some of the monotonous tasks of day-to-day administration*Setup and administration of an FTP server *Setup of an IIS web server to publish documentation*Installation of Oracle and minor configuration including database creation*Provided second and third level support to our Desktop Support group