Robb Carlson Email & Phone Number

• Responsible for directing the daily workings of the 12 person sales team, office administration and maintenance of the company website.
• Leadership and training a team of sales professionals. Personally responsible for $1 million in new business annually with clients nationwide. Maintenance of existing accounts as well as new business development and.
• Supervise the customer service, quality control departments’ and quality control of the fleet as well as the customer experience.
• Accountable for monthly and quarterly operations, yearly budgets, sales & customer satisfaction reports to the President and COO. Assisted in the annual budgeting process to set yearly budget and implement sales force.
• In charge of a $300,000 annual marketing budget for this multi-million dollar company. Managed marketing company to develop new website and new marketing materials.
• Media and Public Relations Manager for Crisis Management.

• Corporate Account ExecutiveResponsible for consumer sales, account acquisition, contract negotiations and sales tracking for a corporate clientele in the Chicago metro area. Customers included American Express, several.
• Maintained close contact with the primary account, American Express, worth $45 million annually; coordinated lead generation, incentives and account expansion.
• Gained $7.6 million in new business and negotiated $3 million charter accounts with the Chicago Bears and corporate contracts worth an average of $2 million.
• Highly skilled in team building through effective morale building initiatives and reorganized operating procedures.
• Completed extensive corporate training in Sales Techniques, Computer Operations and Customer Service.

Bachelor, Business Chemistry

Associates, Chemistry