Robbert Debroyer Email and Phone Number
Robbert Debroyer work email
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Robbert Debroyer personal email
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Creating #impact with #sustainability and perfect #supplychain operations and #customerservice.Highly organized professional with >10 years of experience in rapidly changing environments. No-nonsense people manager with an ambitious mindset to guide teams and individuals towards more impact. A fast learner with strong analytical skills who is perseverant to achieve challenging results. True customer focused problem solver who thinks out of the box.Able to keep track of the progress of all ongoing operations and projects, willing to jump into the details to make the difference. Loyal and reliable team player.
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Operations LeadDripl Jun 2022 - PresentBrussels, Brussels Region, BelgiumUpscaling and internationalizing the Supply Chain in a #sustainable way, while keeping our service top notch! -
Lecturer Ecommerce & TrendsUcll Advanced Business Management Banaba Sep 2019 - PresentLeuvenBANABA 'Purchasing & Operations' (in English) -
Lecturer Global Supply Chain ManagementUcll Advanced Business Management Banaba Sep 2016 - PresentLeuvenBANABA 'International Management' and 'Purchasing & Operations' (in English)
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Lecturer Postgraduate Supply Chain ManagementVives/Brugge Business School Jan 2013 - PresentBrugge -
Company Trainer - Guest LecturerMy Own Sep 2009 - PresentBelgiumFor different companies, schools and institutes, wanting to boost their understanding of logistics and supply chain management in an interactive and creative way!Examples: Cevora, Portilog, VIB (Vereniging voor Inkoop en Bedrijfslogistiek), DBSchenker, ... -
Director Business Parcels Customer Care, Invoicing & ContractingBpost May 2021 - Jun 2022Brussels Metropolitan AreaMerging customer care teams to one performant and happy dreamteam, servicing all our business clients (Parcel BU)Improving the administration processes to deliver better business insights -
Director Customer OperationsBpost Feb 2018 - Apr 2021Brussels Area, BelgiumBoosting the growth of our business unit "Parcels BeNe" by supporting our Key eCommerce Accounts, with 4 super-teams under the umbrella of the Customer Operations team (>35FTE). We make the links between the customer and our daily operations.The subteams are the Customer Implementations Experts, the Key Account Service Management team, the Key Account Support Desk (B2B customer support towards our top clients) and the Customer Administration team.
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Customer Implementation ManagerBpost Mar 2016 - Jan 2018Brussels Area, BelgiumThis team developed new solutions, customer dedicated processes and the daily service management for our top 150 customers. Besides, I functioned as an all-round project manager with own complex projects for the BU.
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Customer Integration Coordinator BpackBpost Dec 2013 - Feb 2016Brussels Area, BelgiumCoordinating a small passionate team of experts (operational lead) while working on complex customer solutions. This team is serves as the integrators and process improvers between the key customers and bpost for about 80% of the national B2B & B2C parcels portfolio revenue (>100M€), delivering the year round on time results. Examples: Amazon, Coolblue, Zalando, Colruyt, Carrefour, …
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Solutions ExpertBpost Sep 2011 - Nov 2013BrusselsFrom pre-sales through after care, being an internal & external consultant and E2E integrator for complex logistic parcel cases, combining existing solutions and launching new services (e.g. Belgian Saturday Delivery Parcels), resulting in a huge number of newly onboarded happy customers and multiple upselling opportunities.
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Supply Chain CoordinatorBpost Sep 2009 - Aug 2011BrusselsDesigned, implemented and continuously improved the operational backbone for a commercial fulfillment service at a bpost warehouse.
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Lecturer Warehouse ManagementGroep T Sep 2011 - Jun 2018LeuvenHBO5 - Weekly evening classes
Robbert Debroyer Skills
Robbert Debroyer Education Details
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Commercial Engineering (Production & Logistics) -
Economics, Management -
Economics, Management -
Sint-Jan Berchmanscollege DiestSciences - Mathematics
Frequently Asked Questions about Robbert Debroyer
What company does Robbert Debroyer work for?
Robbert Debroyer works for Dripl
What is Robbert Debroyer's role at the current company?
Robbert Debroyer's current role is Sustainable Supply Chain Management | Supporting companies to have more #impact @Dripl | Lecturer.
What is Robbert Debroyer's email address?
Robbert Debroyer's email address is ro****@****post.be
What schools did Robbert Debroyer attend?
Robbert Debroyer attended Katholieke Universiteit Leuven, Université De Poitiers, Iae Montpellier, Sint-Jan Berchmanscollege Diest.
What skills is Robbert Debroyer known for?
Robbert Debroyer has skills like Supply Chain Management, Supply Chain, Logistics, Warehouse Management, Process Improvement, Warehousing, Business Process Improvement, Coaching, Continuous Improvement, English, Negotiation, Integration.
Who are Robbert Debroyer's colleagues?
Robbert Debroyer's colleagues are Alies Jacobs, Lucas Moreau, Matteo Trovato, Febe Thomas, Jasper De Pau, Rani Goethals.
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