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Robbert Spaans is listed as Operations Assistant Manager na Teleperformance Portugal at Teleperformance, a company with 99624 employees, based in Lisbon, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Robbert Spaans.
Robbert Spaans previously worked as Operations Assistant Manager at Teleperformance and First Line Manager at Teleperformance. Robbert Spaans holds Social Work And Psychology from Roc Mondriaan.
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Robbert Spaans is a Operations Assistant Manager na Teleperformance Portugal at Teleperformance. He is proficient in Português, Espanhol, Tailandês and Alemão.
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A career timeline built from the work history available for this profile.
Lisboa, Portugal
- Leading and instructing the daily operations with a team of Supervisors in a high-volume department. Overseeing a large team of CSRs and ensuring the compliance with company's compliances, policies and protocols.- Working closely with other departments to ensure continuous growth, stability and productivity aswell as increasing customer satisfaction..
Lisboa, Portugal
- Supervised a team of 15+ Agents to ensure high quality customer service.- Provided feedback and coaching to improve performance and increase customer satisfaction.- Mentorship for high potential Agents to boost them to the next level.- Conducted performance evaluations through monitoring and feedback to ensure development of Agents.
Lisboa, Portugal
- Handled incoming, outgoing calls and emails sent by customers to provide, excellent customer support.- Resolved customer complaints and questions in a timely and efficient manner.- Accurate and great usage of tools to record all held interactions to ensure productivity.- Achieved high levels of customer satisfaction and FCR.- Functioning as Floor Support.
Other employees you can reach at teleperformance.com. View company contacts for 99624 employees →
Erinush Sangma
Colleague at Teleperformance
Bengaluru, Karnataka, India, India
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Natália Rodrigues
Colleague at Teleperformance
São Paulo, São Paulo, Brazil, Brazil
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AS
Andrea Solís Granda
Colleague at Teleperformance
Heredia, Costa Rica, Costa Rica
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AI
Aymen Issaoui
Colleague at Teleperformance
Tunis, Tunis, Tunisia, Tunisia
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MV
Megan Valenzuela-Aguilar
Colleague at Teleperformance
Killeen, Texas, United States, United States
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AO
Ahmed Othman
Colleague at Teleperformance
Cairo, Egypt, Egypt
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GR
Gabriele Rossi
Colleague at Teleperformance
Italy, Italy
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AB
Anil Bishnoi
Colleague at Teleperformance
Shimoga, Karnataka, India, India
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HS
Hesham Salah Taha
Colleague at Teleperformance
Qesm 1st Nasser City, Cairo, Egypt, Egypt
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LJ
Landiniony Joelanirina
Colleague at Teleperformance
Antananarivo, Analamanga, Madagascar, Madagascar
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Quick answers generated from the profile data available on this page.
Robbert Spaans works for Teleperformance.
Robbert Spaans is listed as Operations Assistant Manager na Teleperformance Portugal at Teleperformance.
Robbert Spaans is based in Lisbon, Portugal, Portugal while working with Teleperformance.
Robbert Spaans has worked for Teleperformance, Stichting Mooi Welzijn - Den Haag, and Het Huis Rinck Opticiens.
Robbert Spaans's colleagues at Teleperformance include Erinush Sangma, Natália Rodrigues, Andrea Solís Granda, Aymen Issaoui, and Megan Valenzuela-Aguilar.
You can use AeroLeads to view verified contact signals for Robbert Spaans at Teleperformance, including work email, phone, and LinkedIn data when available.
Robbert Spaans holds Social Work And Psychology from Roc Mondriaan.
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