Customer Success Manager
CurrentActing as an account manager, I am accountable for a combination of responsibilities such as driving customer adoption of purchased SimCorp software and services, identifying opportunities to create additional customer business value, additional sales and relationship management for a group of clients in the Netherlands.Supported amongst others by the Service Delivery Managers I coordinate and orchestrate day-to-day collaboration between Customer business users and SimCorp with a view to create maximum customer value. There is also close collaboration with the Service Delivery Manager on customer operational matters and with the Customer Executive on customer strategic matters.Working closely with internal departments like Offer Management, Professional Services and Global Support to provide an increasingly good experience to my customers.