Rob Bertrand Email & Phone Number

Looking at my LinkedIn recommendations and my 360 peer reviews, apparently I lead with humor to help defuse the tensions naturally involved when passionate people work simultaneously on large projects and the challenges of the everyday. I'm at my best when I'm involved in those friction points, helping move efforts to their best available solutions. I help people regain their focus on desired goals and manage the compromises or phasing needed to get there in one piece, along with creating faith that "phase 1" doesn't lead to "phase never".My team at LHH works at the intersection of our product, operations, and sales teams, making sure they all successfully meet to provide the best and most manageable overall experiences to our candidates, clients, and colleagues. I empower my team to be curious, active, and to play devil's advocate when discussing projects and requests. I try and stay out of their way unless something is about to hit the fan, and then I can play whatever role needed to move things forward.I was born in Montreal, Canada (bonjour!), but have been living in the lower 48 for 2 decades now. I'm an avid traveller (30 countries visited and counting), and active hiker, biker, and dog walker (the last one being the most important, the dog tells almost hourly). The sites I've managed have been used in about 150 countries. I keep looking for ways to justify visits to them for usability or testing sessions, but alas webchats are usually sufficient. In the meantime, if you need any Balkan travel tips, I can give you elaborate Google Maps and spreadsheets to manage your itinerary. My experiences have taught me that being global-minded only works if you remember what makes local needs so important to understand (and so interesting to visit).My professional skills include product strategy, operations management, project governance, content strategy, documentation, and all the other skills LinkedIn has helped me so nicely to associate to the roles I've had. Hopefully the algorithm will surface those appropriately so I don't waste your time by repeating them all here.

Listed skills include User Experience, Content Management, Web Analytics, Strategy, and 46 others.

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  Concordia University

  Bachelor'S