From 2017 onward I made a switch into the tourism sector as the Director and co-owner of Camaleon Tours. This career switch has been a very positive experience for me. I really enjoy this position and I'm putting all my energy, experience, heart and soul into growing and improving the company ! In our opinion we've made Camaleon Tours already into the best DMC in the Netherlands, both in Customer Experience and in Employee Satisfaction. Basically we've created a big family that welcomes new guests as part of that family. This is one of the reasons why our guests like us like they do ! So whenever you are in Amsterdam and you are looking for something nice to do, you can always book a tour with us and experience our services yourself!From 1998 to 2017 I've been mainly working in the field of Service Management and business IT alignment. In those years I gathered quite some experience in multiple businesses. I've done numerous (ITIL) process implementations, designed SLA's , implemented Service Architectures and tooling and even developed a unique process model. You can find all the details in the Experience section of my Linkedin Profile.
Listed skills include It Service Management, Itil, Change Management, Service Management, and 19 others.