- Lead operations for two venues, overseeing event management, client engagement, and property management teams of ~10 staff.- Developed and implemented client engagement processes and event management protocols, resulting in improved operational efficiency and client satisfaction.- Spearheaded operations for 225+ events annually, driving high client retention and operational success.- Built systems and structure from the ground up, contributing to the company’s growth from its early stages.- Fostered key partnerships with vendors, clients, and community members, playing a critical role in our success.- Managed all aspects of team training, ensuring alignment with operational goals and service excellence.

- Spearheaded the development and funding for the Community Health Worker Program, a strategic initiative aimed at employing residents as peer health workers to support low-income individuals with chronic health conditions.- Collaborated across departments to secure funding and develop a consensus-driven approach, ensuring the program aligned with the organization's long-term goals of resident engagement and empowerment.- Managed relationships with corporate and foundation funders through Raiser’s Edge, securing and stewarding key partnerships to fund multiple initiatives.

- Led efforts to identify and establish partnerships, drafting partner agreements, and building consensus among stakeholders to ensure the successful submission of the grant proposal.- Secured the Training 2 Work Grant, a Department of Labor initiative that provided individuals with criminal backgrounds the technical and soft skills training needed for employment in industries such as manufacturing, construction, and food service, securing a $4.5 million federal grant to expand workforce development programs.

- Directed Safer Foundation's involvement in the 1000 Job's Campaign, placing over 100 individuals with criminal backgrounds into quality jobs by collaborating with stakeholders across public and private sectors.- Developed and implemented pilot programs that were customized to meet the unique needs of both participants and employers, demonstrating strong analytical thinking and tailored solutions.- Built strong partnerships with business leaders and community stakeholders, contributing to the long-term success of the program and contract renewal.

-Provided effective drop-in and long term case management utilizing prevention and intervention strategies for most at risk and most in need clients. -Conducted client intake and provide internal and external referrals for chemical dependency, housing, dental, medical, psychiatric and benefit assistance. -Program development: developed harm reduction breakfast, amended intake procedures and developed and implemented Shelter Plus Care practices. -Utilized Evidence Based Practices; trained in Motivational Interviewing and Moral Reconation Therapy. -Provided efficient coordination of care for high utilizers of public resources through participation in and facilitation of community work groups and committees; High Utilizer Work Group, Client Care Coordination Committee, DSSC’s clinical staffing meeting and Motivational Interviewing community of practice. -Tracked and reported monthly performance milestones and commitments to King County.

-Facilitated and organized everyday activities for youth (7-18) with emotional and behavioral disorders.-Worked along side a team dedicated to the rehabilitation of children with emotionally and behavioral disorders through therapeutic means.-Communicated changes in patterns of behavior to therapists and social workers, as to create a holistic therapeutic plan for the children.-PRO-act trained.