Robert Carrasco Email & Phone Number

Seattle, WA, US

Greater Seattle Area

Project management for energy efficiency measures in City of Seattle municipal buildings to save energy, lower emissions and improve building usability. - Works with team of City of Seattle staff and contractors to develop energy efficiency measures- Manages rebate process with electric and gas utilities- Tracks billing for contractors- Works closely with.

Greater Seattle Area

• Advanced Meter Infrastructure (AMI) Electric Service Representative (ESR)
• Facilitates residential Smart Meter installations
• Works with residential customers, electrician and various SCL departments to make sure home or apartment meets standards required to receive smart meter upgrade
• Drives company car to conduct field inspections
• Delivers high level of customer service
• Organizes and updates tracking system to ensure quality of data

Greater Denver Area

• Works for ComEd Energy Advisor Program
• Screens smart meter electricity data for unusual and high usage
• Contacts businesses either by phone or email to participate in Energy Advisor Program
• Answers questions regarding Energy Advisor Program
• Schedules meetings for businesses with Energy Advisors
• Follows up with businesses to confirm energy savings

Greater Seattle Area

• Provided knowledgeable, unbiased, objective and customer-friendly advice on energy conservation, efficiency, renewables and SCL policy to residential, contractor and business customers.
• Staffed Energy Advisor inquiry center- Primary contact at call center, fielded 10 – 20 calls and 5 – 10 emails per day
• First contact for residential and business customers receiving incentives for energy efficiency upgrades- Prepared leads for SCL business customers that included Excel spreadsheets of energy usage with existing.
• General Knowledge and working overview of all of SCL business, industrial and residential programs- Updated and published FAQs on SCL programs for use by staff- Answered staff questions on programs not in their.
• Analyzed bills to determine discrepancies in energy usage and billing errors; explained findings to customer in layman terms and advised on conservation or escalated bill to managers for correction if an error had.
• Logged data collected from call and email customer inquiries into software database- Extracted data collected from log entries to provide staff and management with hard data presenting inquiry trends and patterns

Greater Seattle Area

Worked with utilities (Puget Sound Energy and Seattle City Light) to enroll customers in green power programs and home energy audits through stands at events, outside stores fronts and door-to-door canvassing.

Vail, CO

Instruction and Guest Services

Trang, Thailand

Combining my passions for traveling and environmentalismI moved to Thailand and interned for the Asia branch of the non-profit NGO,the Mangrove Action Project (MAP). As the Project Development Assistant forMAP I helped further several projects located in southern Thailand. These werelocated in local communities where we converted abandoned shrimp farms.

Beaver Creek

Snowboard Instruction and Guest Services

policy research and public relations.

Bachelor'S Degree, Political Science And Environmental Policy/Economics Minor

Activities and Societies: WWU Students for Sustainability, WWU Students for Renewable Energy

Study Abroad, International/Global Studies, 4.0

Traveled and studied throughout Africa and Asia and Central America. Morocco, Ghana, South Africa, Mauritius, India, Malaysia, Vietnam.