Robbie Boyd Email & Phone Number

NH, ME, VT

Exeter, New Hampshire, US

• Leadership of high-performing departments: Facilities, Housekeeping, and Laundry. Regular communication with residents and families to set expectations, resolve conflicts, and ensure consistently high standards are.
• Culture champion: uses position to connect with members of all teams at all levels, reinforcing positive workplace culture with residents and staff.
• Capital Budget Responsibility: developed and managed the organization's capital budget ($30+m in FY2016-23), scheduling projects to ensure that deadlines and cash flow requirements are met while the organizations goals.
• Managed multiple new construction and renovation projects, including construction of a 4000+sqf addition, creation of an open kitchen, and complete replacement of the siding and roofing. All work took place in an.
• Oversaw apartment upgrades and turns, allowing for 97+% occupancy, starting from ~70% with significant deferred maintenance.
• Fostered strong relationships with other department staff, board members, residents, vendors, key state and city employees, and contractors. Balanced a strong customer service focus with the needs of the organization.

Manchester, New Hampshire, US

"To ensure healthy aging, Birch Hill Terrace, a not for profit continuing care retirement community, promotes an independent lifestyle, encourages community involvement, preserves individual dignity and creates a spirit of harmony, compassion, understanding and trust."As Facilities Director my role was to ensure the safety, security, and comfort of our.

• Highlights:
• Direct all administrative affairs of the church and parish preschool, including benefits administration and HR support for 30+ employees, providing high-level support to the board and committees, and managing all.
• Liaise with stakeholders to develop a $1.3m+ budget and control expenses to meet that budget.
• Manage a maintenance schedule to ensure the necessary upkeep of 11 buildings on a 3.5 acre campus (including rental properties, staff housing, and an historic building).
• Participate in small leadership committee coordinating a multi-million dollar capital campaign to upgrade, expand, and improve a 114-year-old sanctuary. Liaise with architects, planners, engineers, and contractors to.

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Non-Profit Leadership & Change Management

Long-Term Care Administration Certificate Program

Professional Certificate, Eldercare Management

Bachelor'S Degree, Theology/Theological Studies