As an Application Support Engineer, I draw on over 25 years of management and customer service experience to continue transitioning to more advanced technical roles. My journey has been fueled by a relentless curiosity and a deep commitment to understanding the intricacies of technology. I specialize in solving complex problems and driving efficiency through innovative solutions.In my current role, I have been instrumental in optimizing our application support operations, ensuring the seamless and effective performance of critical systems. Whether it's scripting in PowerShell or Python to streamline workflows, utilizing Splunk for insightful data analysis, or deploying AWS services for scalable solutions, I leverage my technical skills to make a measurable impact.I thrive in environments where I can apply my expertise to improve processes and deliver high-impact results. My approach is rooted in continuous learning, staying at the forefront of technology to bring the most effective solutions to every project I undertake.