Robert Hensel Email & Phone Number

Cypress, Tx, Us

10505 Grant Road Houston, Tx

My team and I specialize in manifesting what you dream your enterprise could be. We create the infrastructure to provide the backbone you need to get back to what your expertise is. We then create a custom software suite (SaaS) around your products and services. Exponentially accelerate the code through Google. Organically grow an internet/intranet infrastructure seamlessly. Then utilize that structure to acquire the page rank authority you need to move the volume needed to expand and fortify your pipeline. Once we have "stopped the bleeding" a custom set of web pages, proprietary cross platform applications, branded print media, search engine optimized page rank authority are blasted across multiple channels while maintaining full support and consulting throughout the process. With a dedicated team of talent, we are changing the way business owners and their potential users interact and learn about your business using state-of-the-art practices.

Houston, Texas Area

Working for Logical Network Technologies has provided the mental infrastructure to nearly master every aspect of growing and engineering the needs of my client's aspirations, not only through efficient mile stones bringing immediate ROI, but utilizing competitive strategic solutions and support as well. I was the main point of contact for 4th tier user support from our help desk team, which lead to managing the entire company while continuing to sustain growth. We provide onsite Technical Support for large companies across many fields and vertical markets including but not limited to; insurance companies, home builders, financial institutions, as well as other HIPPA/PHI required establishments. Supported iPhones, iPads, Androids, and Windows based mobile devices connecting to company resources such as VPNs and mail servers. Remote Desktop Management on desktop PCs, Macs and laptops allowing immediate remote support, OS patch deployment, malware and anti-virus updates, disc de-fragmentation and temporary file deletion. Collected detailed information on installed applications and hardware assets for management review. Server Management and Support services with uptime, log file and performance monitoring. Project Management through the handling of planning, organizing and delineating responsibility for the completion of organizations’ specific technology goals. Local and/or Cloud based solutions implemented to meet the specific company needs. Backup and Disaster Recovery utilizing hourly snapshots of local and Cloud based solutions for instant virtualization anywhere. Hosted Exchange Email and Cloud servers built around an architecture with multiple hosts, SAN storage and network security ensuring downtime to an absolute minimum. Hosted VoIP solutions using state-of-the-art features; easy support for mobile, remote and home employees; and built in video, conferencing, call center, and unified messaging functionality.

Houston, Texas Area

Managed all web services and database programming for multiple websites including applications for geometric/analytics data for management reporting. Wrote over 10,000 lines of code between HTML, PHP, MySQL, and jQuery/Javascript to provide a more dynamic framework for future website development. Created dashboards to monitor all services for online applications. Maintained all LAMP (Linux, Apache, MySQL, PHP/Perl) services required for ongoing website goals. Highly efficient keyword optimization, correlation, and tracking for SEO (Search Engine Optimization) initiatives.

Houston, Texas Area

Managed the entire Internal Support needs of 50+ employees. Maintained Windows Server software and Dell hardware for 6+ racks. Handled vendor relationships between IT operations team and partner programs. Configured and managed firewall and data recovery hardware for enterprise level needs. Configured and managed Cisco switches and routers for operations team. Configured and managed essential server environments for business needs. Essentially a jack of all trades related to technology questions and IT management.

Houston, Texas Area

Programmed and designed software for tracking/rating visitors and clients via Geo Location and ISP habits. I also maintained applications for credibility and assurance checks for all incoming/outgoing communication methods.

Houston, Texas Area

Assisted in building the medium used for sales and inventory management. I also wrote code for management to provide a clearer outlook on current company progress and initiatives.

Houston, Texas Area

Handled customer support needs through online chat system and phone operations. Quickly advanced to higher tier support which led to a position of maintaining highly secured Linux environments for a fortune 500 company.Worked with multiple operating systems and services:Red Hat, Fedora, BSD, Debian, Ubuntu, Apache, cPanel/WHM, Plesk, Helm, Virtuozzo, VMware, MySQL, PostGresSQL, PHP, Bind, DNS, FTP, PureFTPD, ProFTPD, SSH, Tomcat, Mailman, mod_mono, SSL, Frontpage, Iptables, Exim and other MTAs, Spam Assassin - configuration and troubleshooting,

Associate Of Arts And Sciences - Aas, Computer Systems & Networks

Diploma, Computer And Information Sciences And Support Services