Robbie Petrellese Email & Phone Number

Poughkeepsie New York

Driver of Heavy Equipment for Tilcon New York in Poughkeepsie New York 100 Ton Dump Trucks (Caterpillar and Komatsu)70 Ton Dump Trucks (Caterpillar and Komatsu)50 Ton Dump Trucks (Caterpillar and Komatsu)

Stamford Connecticut

PC desktop and laptop computer hardware and software setup.Repair for business and personal clients. Use of Ghost software.Download and Install new Microsoft and Security products.Deliver updated PC to businesses and home clients

Monitored E-ZPass systems for NY,MD,SC,NC,NH,LA and NJ using CA scheduler --- Cybermation ESP, CA Workload, Autosys and Open VMS client systems. Level 1contact for client issues with password resets and web site resolutions for the E-Zpass systems. Utilizing Unix commands to release hung applications for successful completion.Production Support / Production Control SupervisorMaintained full responsibility for the off-hours production support team. Supervised, trained, and scheduled employees in daily job duties. Directed a production support staff comprised of 8 members for 24/7 operation. Performed job monitoring using IBM CA scheduler packages(CA7, CA11, and Zeeke) and Autosys GUI batch scheduler for UNICENTER using Unix and Linux commands. Performed job restarting by checking job logs on Windows and Linux Servers and escalation to next level support team for job resolution using Service Center/Remedy ticketing systems.• Provided help desk support for password resets on Linux and Windows servers for ETC User Clients.• Served as the primary liaison with the development staff, scheduling staff, operations staff, and client relations staff.• Created documentation and flow charts for staff to monitor jobs, which aided in achieving goal attainment.• Established a check off list for staff, which aided in reducing the time to identify completed and failed jobs.• Spearheaded efforts to complete 100 scheduler jobs to run in production within 2-3 days for 7 electronic toll collection systems. Using Unix and Linux skills for client web and ir issues

Monitored E-ZPass systems for NY,MD,SC,NC,NH,LA and NJ using CA scheduler --- Cybermation ESP, CA Workload, Autosys and Open VMS client systems. Level 1contact for client issues with password resets and web site resolutions for the E-Zpass systems. Utilizing Unix commands to release hung applications for successful completion.Production Support / Production Control SupervisorMaintained full responsibility for the off-hours production support team. Supervised, trained, and scheduled employees in daily job duties. Directed a production support staff comprised of 8 members for 24/7 operation. Performed job monitoring using IBM CA scheduler packages(CA7, CA11, and Zeeke) and Autosys GUI batch scheduler for UNICENTER using Unix and Linux commands. Performed job restarting by checking job logs on Windows and Linux Servers and escalation to next level support team for job resolution using Service Center/Remedy ticketing systems.• Provided help desk support for password resets on Linux and Windows servers for ETC User Clients.• Served as the primary liaison with the development staff, scheduling staff, operations staff, and client relations staff.• Created documentation and flow charts for staff to monitor jobs, which aided in achieving goal attainment.• Established a check off list for staff, which aided in reducing the time to identify completed and failed jobs.• Spearheaded efforts to complete 100 scheduler jobs to run in production within 2-3 days for 7 electronic toll collection systems. Using Unix and Linux skills for client web and ir issues

LORAL ELECTRONICS SYSTEMS/Lockheed Martin.………………………………….................Lead Computer Operator/Supervisor Provided direction to a team of 10 operators on an implemented 3-day work week and 24x7, 365 day shop. Handled performance management initiatives by evaluating team performance. • Ensured that jobs ran successfully through CA7,CA11 scheduler on IBM OS 390.• Monitored production jobs for payroll on UNISYS mainframe, maintained scheduler batch jobs per changes. • Hands on experience using multiple platforms utilizing unix and linux commands to monitor servers for failed jobs and user issues