• Exceptional recruiting experience while scouting eligible study participants; employees for hire• Ability to effectively hire, train, and manage staff• Payroll management, scheduling, reports, and inventory• Over 4 years of management/supervisory skills• Assists with the coordination, prioritization, and oversight as Lead and Assistant Manager• Knowledge and skill to organize, prioritize, and multi-task• Ability to maintain highly confidential patient information• Knowledge and skill with word processing; software applications (e.g., Microsoft Word, Excel, Access, Outlook)• Extensive work with launching campaigns for marketing or office setting purposes In addition to my extensive administrative experience, I also hold qualities such as the ability to multi-task in a high volume setting and strong problem-solving skills. I always maintain a gracious and professional manner when communicating with people, including customers and store staff. My broad experience and range of skills make me a superior candidate for this position.
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Client LiaisonOpen Mind Health Oct 2023 - PresentOnboard new clients and providing high quality customer service and technical support to our existing client base via Open Mind Health portalActive Liaison in a cross functional manner with our teams to process client feedback to inform future developmentSet up and deliver database and website accounts once referrals have been received, utilizing Electronic Health Records, Health Share Referral Management, and Open Mind Health systemso This will involve cross-team collaboration and communication with Veterans Benefits Administration and TriWest HealthcareAct as a dedicated Liaison for providers after developing their client accounts, as they build and establish rapport with the clientsHandle email and phone support related to the full range of Open Mind Health, utilizing my expertise experience in Microsoft Suite, Teams, Electronic Health Records systems -
Medical Service CoordinatorObjective Health Jun 2022 - Oct 2023Oversees and manages health programs in hospitals or similar establishments.Communicate with clients to identify their needs and coordinate services to meet them.Gather and process a patient's personal and medical information, provide care advice, answer inquiries, and develop strategies to help patients.Maintain an active communication line with staff while adhering to the facility's policies and regulations.
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Medical Service CoordinatorUnitedhealth Group Nov 2021 - Nov 2022Consult with patients and family members to discuss their Veteran benefit for compensation and pensionEducate Veterans about their examinations received from Veteran Benefit AdministrationDevelop a care plan to address the Veteran’s personal health care needsConsult and collaborate with other health care providers and specialists to set up Veterans’ appointments and treatment plansCheck-in on Veterans’ regularly and evaluate and document their progressAttend ongoing training and courses to keep abreast of new developmentsComply with organizational guidelines and health care laws and regulations.
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Lead Survey Interviewer-In Office/RemoteSt. Jude Children’S Research Hospital May 2014 - Aug 2021Conducts training/professional development sessions for Survey InterviewersAssists with the development of standard operating proceduresConducts audits of Survey Interviewer data entry and call qualityPerforms data collection for assigned protocols by conducting interviews in a standardized way and ensure that information is recorded correctly.Enters research data into the study database after finalizing the data with the principal investigator.
Robbin Daniels Education Details
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Texas Southern UniversityPsychology/Business Management
Frequently Asked Questions about Robbin Daniels
What company does Robbin Daniels work for?
Robbin Daniels works for Open Mind Health
What is Robbin Daniels's role at the current company?
Robbin Daniels's current role is Client Liaison at Open Mind Health.
What schools did Robbin Daniels attend?
Robbin Daniels attended Texas Southern University.
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Robbin Daniels
United States
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