Robbin Matthews Email & Phone Number

Hackensack, Nj, Us

Queens, New York, United States

Manage HR related activities, including staffing compensation, managing records, pay roll and employee relations.Administers various employee benefits programs including group medical/vision, dental, life, and supplemental insurances.Manage the staffing process, including recruiting, interviewing, hiring, and onboarding. Conducts new employee orientations.Reviews and recommends policy and procedure updates in compliance with federal and state employment regulations.Develop written procedures for HR processes.Investigate employee issues and conflicts and brings them to resolution.Ensure job descriptions are up to date.Maintain confidentiality for HR related issues.Additional responsibilities are assigned.

Tucker, Ga

• Started and established new Call Center Operations in the Atlanta market.• Successfully screened, hired, and oversaw the HR and Recruiting process for Georgia, Florida, North Carolina, and New Jersey. • Developed new onboarding and exit interviews processes. • Handled all Employee Relations and terminations in the Region.• Contributed to internal change of position procedures.• Worked collaboratively with department managers and executive leadership to develop and implement specific programs, policies, processes, and systems.• Kept corporate VP of HR Manager abreast in employee relations issues, leaves of absence, worker’s compensation and other company wide policies.• Coordinated the hiring process, including but not limited to conducting pre-employment background, drug screening, reference checks, negotiating of salary offers, and issuing confirmation letters. • Conducted and processed terminations, leave of absence request, promotions, internal transfers, and new hires.• Contributed to researching initiatives to effect organizational change.• Handled full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers, and organizing start dates. .• Assisted employees with benefits, PTO and 401K per the benefits coordinator.• Worked with Community Leaders to provide open positions for unemployed residents in Georgia.• Attended career fairs to identify new candidates.• Used social media and other professional networking sites to identify qualified candidates.• Worked with local colleges to coordinate recruiting initiatives.• Developed relationships with college leaders to aid in recruiting. • Gave presentations and talked with groups to discuss the organization and increase awareness of positions that are available.• Attended local professional and membership development meetings.

Greater Atlanta Area

Supported Everest College in executing their recruitment plan by visiting secondary schools and community colleges for recruitment purposes to explain programs and requirements; as well as representing Everest College at college/career fairs.Developed marketing plans/recruitment strategies, enrollment monitoring, recruitment/outreach, admissions decision-making and credential evaluation and advising for all assigned programs.Reviewed and recommended admissions policies and procedures and the development and implementation of enrollment goals and recruitment strategies; and established new programs/processes as necessary for the efficient recruitment of students into various programs. Participated in establishing enrollment goals for the Office of Enrollment Services and individual academic departments; maintained all statistical data associated with the recruitment of students ensuring timely and accurate information processing; corresponded, as appropriate, with students regarding the various stages of the admissions process at which they are involved; and prepared other related reports, correspondence, surveys, etc.Conducted a high volume of prospect phone contacts to secure weekly standard appointments; conducted follow-up activity with unresolved interviewees and future class applicants; scheduled and conducted interviews, pursued qualified candidates for enrollment; and determined appropriateness and qualifications of candidates for admission based upon career goal compatibility.Responded to inquiries by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools.Guided applicants through the enrollment process by assisting them to ensure their skills, education and career goals in order to choose the best program; prepared and assisted students for orientation; and provided tours and lead general information sessions about the campus.

Spartanburg, Sc

Served as a Human Resources Representative while applying strategic partnering strategies and performing technical and advisory services on the full range of HR functional areas, with particular emphasis on staffing, recruitment, and compensation.Provided focused recruitment efforts on various types of positions within the assigned area and works with managers to determine long and short-range staffing needs, recruitment efforts within assigned area; and advised management on the applicability of staffing regulations. Provided recommendations for programs and policies that would modify HR Operations; trained junior staffing HR Specialists on new procedures that impacted HR Operations; and provided procedural and technical advice and counsel to hiring managers and employees on the interpretation and application of various human resources procedures.Analyzed workflow and processes within the Service Center. functional teams to address challenges and create solutions to issues facing the organization. Worked with managers in placement activities as well as an array of other personnel actions. Determined eligibility and salary entitlements as appropriate. Kept abreast of changes concerning changes in hiring needs, and procedural modifications to organizational policies.Collaborated with key leaders and managers to examine programs and operations and developed strategic objectives and business plans that focus on improving program performance and achieving outcomes.

Provided mentoring; developed and delivered resources; established and maintained partnerships to assist volunteers in their work with girls; and focused on providing the highest level of customer service to all members/customers.Planned, implemented and delivered customized membership expansion strategies for the Girl Scouts’ Plan of Work for over 350 volunteers.Cultivated, established, and maintained relationships with community organizations, schools, and leaders of extend programs through cold calling and networking.Recruited, trained, and supervised volunteers who served 850 girls in eight communities;Supported and delivered programming in Spartanburg, Union, Chester and Cherokee counties.Assisted with multiple fundraising activities and organized various community activities for current and new members. Worked with cross-functional team to determine or develop innovative strategies to ensure the effective support of troop leaders and program-grade levels within the geographic area.As an Outreach Specialist; provided care to at-risk girls in conjunction with the Spartanburg County Housing Authority. Coordinated girl recruitment, monitored expenses and billings, and established partnerships with other nonprofit organizations Developed grant-based programs for girls in Spartanburg, Union, Chester, and Cherokee counties.

Spartanburg, Sc

Provided support to the CEO; assisted with the startup business of Visitation Rights and Safe Exchange.Drafted letters, updated spreadsheets, managed confidential client paperwork and followed federal and state procedures.Scheduled clients’ appointments with licensed therapistsProvided procurement of office supplies and services ranging from small to large dollar amounts.Served as a liaison between the Spartanburg Magistrate and Municipal Courts regarding domestic cases; violence of perpetrators.Assisted Counselors with patients who were victims of crimes, domestic violence, or in need of family, marriage, or individual counseling.

Master'S, Human Resources Management

Bachelor'S Of Arts, Nonprofit And Psychology

Activities and Societies: Nonprofit Student Association-President