Robbin Clark Email & Phone Number

Served as a coder for trial applications and as an indexer.

- Served simultaneously as training manager, chief training instructor, and training designer/developer for corporate computer training function. - As TRAINING MANAGER, turned struggling computer training function into a strong program with course offerings for beginners through power users. Conducted needs surveys; worked closely with HR Development Managers to meet their employees' needs. Increased number of classes taught by 23% in one year, averaging over 12 classes monthly. Offered 13 new courses in four years. Planned course schedules, booked training vendors, taught classes, entered training in employees’ records, and ordered supplies.- As CHIEF TRAINING INSTRUCTOR, personally taught 500+ students per year in nine different computer courses--Microsoft Windows, Word, Excel, PowerPoint, Outlook, Internet Explorer, plus Intro to Computers and custom courses. Averaged 9-10 classes per month. Customized classes as needed. Provided 1:1 training for high-level executives. Created easy-to-follow supplementary learning aids for computer classes.- As TRAINING DESIGNER/DEVELOPER, designed three new computer courses (Charting in Excel, two for Microsoft Outlook). Created curriculum for a Word Power Users course taught by a local vendor. Developed curriculum and coordinated training for first laptop rollout to division salesforce in New York. - Spearheaded successful web-based training program, restoring value to an underutilized $300,000 training contract. Coordinated kickoff event attended by 165 people.- Administered web-based training program comprised of 90+ Intranet web-based training courses available to 3,000 computer users in the company. Over 200 people registered in first six weeks of the program. Within 16 weeks, 142 users had completed 65 courses. - Instituted a computer training program intranet website providing course descriptions, pre-requisites, and class schedules.

I started and owned this company for nearly five years. - Provided typesetting, secretarial, writing, editing, design, data base, and mass mailing services- Created and designed logos, letterheads, business cards, forms, brochures, newsletters, flyers, complex slide presentations, yearbook- Helped write correspondence, reports, business plans, prospectuses, policy and sales manuals, and proposals for area businesses

Diploma

B.A.

Education record

M.A. Ed.

A.A.S.