Alexis Robbins Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

-Lead a dynamic team through embodying Mission Rock’s culture and emphasizing collaboration, communication, and transparency-Develop and managing the property budget to meet or exceed owner’s expectations-Ensure the property is operating at optimal performance, including the physical asset, operational performance, and resident and team member sentiment-Work closely with the Service Manager (and the entire Service team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission-Evaluate the property daily for curb appeal and general cleanliness, through the lens of the customer and owner-Drive and manage relationships and events for residents, leading by example and embodying Mission Rock’s mission to provide the highest quality of service to our customers-Coordinate and maintain vendor partnerships for services such as landscaping, cleaning, and pest control-Oversee and ensure meaningful and effective communication (emails, phone calls, social media, and in-person conversations) with all customers (residents, clients, team members, vendor partners) that adhere to Mission Rock’s expectations; drive accountability within the team to ensure quality and consistent interactions-Demonstrate and deliver on a passion to develop the team, including Assistant Property Manager, Leasing Consultants, and Service Team Members-Oversee and own the quality of the property’s leasing process, file execution, and stay abreast of industry and legislative requirements

San Francisco Bay Area

• Responsible for supervising the daily operations of a portfolio of communities managed by JSCo• Interprets and implements management procedures based on the company policies and procedures, as well as all relevant governmental regulations• Effectively and professionally interact and communicate with senior management, property managers, employees, vendors, residents, senior staff, owners, public agencies, sponsors and clients• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.• Prepare comprehensive and detailed reports for senior management, clients, and agencies• Meet with clients on a regular basis and provide written and verbal reports as needed• Hire, train, supervise, develop, and terminate the employment of those supervised in accordance with company policies and directives• Manage on-site staff through scheduled and unscheduled periodic site visits• Utilize consistent verbal and written communications to provide instructions and feedback that encourages a team environment at all levels• Perform timely performance evaluations on employees and assists Property Managers with 10 site-level employees• Supervise the collection of delinquent resident accounts• Supervise resident evictions and assist with investigating complaints• Work closely with legal counsel for the property on all matters pertaining to the property• Manage all vendors and third-party contractors• Negotiate and enforce client contracts, tenant leases, and renewals• Coordinate capital improvements

San Francisco Bay Area

• Successfully leased-up and managed 337 new residential units with multiple funding sources, restrictions, qualifications, and certification requirements• Specifically, Tax-Credit, LIHTC & HUD• Oversaw the financial, operational, staffing and budgetary aspects• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.• Led a team of 7 to achieve company goals and exceed targets consistently, fostering a positive work environment.• Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.• Negotiated and enforce client contracts, tenant leases, and renewals• Conducted monthly resident meetings to establish local knowledge and contacts within the community• Conducted regular property inspections.• Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.