Developed and implemented organizational policies and procedures. Managed billing and A/R. Prepared corporate client monthly financial statements. Coordinated projects between two office locations. Worked with the IRS to accomplish various tax related client and internal objectives. Assisted in preparing federal, state, and local tax returns of individuals, businesses, and other organizations.

Transitioned to operations manager following the acquisition of Cramer IT Consulting. Lead more than 20 employees across two geographically dispersed departments. Drive performance levels, analyze financial statements, and communicate reports and key findings to executive leadership. Assist Human Resources with recruitment, talent management, and performance reviews. Lead internal and external project management and develop implementation strategies.• Recognized by senior management for successfully leading the company through a complex acquisition• Significantly improved the company’s ability to track efficiency by establishing Key Performance Indicators• Implemented new accounting software and practices, which resulted in precise financial reporting

Recruited initially to fill an office management role, but was quickly promoted to VP of Operations. Built a highly efficient staff by recruiting, hiring, and training talented team members. Coached teams to foster collaboration, innovation, and drive up overall performance. Responsible for other business functions including accounting, logistics, and account management.• Recognized for driving the company to achieve six consecutive months of record-breaking sales (200% overall increase)• Led the team through a major transition and provided key guidance during an acquisition• Facilitated the financial integration of two companies by producing comprehensive fiscal reports and analysis • Effectively managed an annual budget of more than $500,000

Hired part-time to manage payroll-related record keeping, billing, accounts payable, bank reconciliation, and sales reports.• Established the accounting department and trained future management for related operations

Provided oversight of accounting for four companies in the Pinnaclife Group. Accounting responsibilities included A/P, A/R, and payroll. Calculated and submitted all state and federal taxes. Produced and reviewed financial statements including P&Ls, Statement of Cash Flows, and Balance Sheets. Managed inventory and purchasing. • Implemented Microsoft Dynamics Great Plains accounting software and provided related training• Built the accounting department by recruiting and training a team of accounting support specialists

Managed a fine dining restaurant with a staff of more than 20 professionals. Coordinated activities for special events and conferences. Recruited and trained a talented team that excelled in delivering excellent customer service.

Managed office operations including contracts, proposals, and accounting. Designed presentations and marketing materials. Assisted the President in maintaining schedules, appointments, and coordination with various consultants.• Marketing materials led the President to receive invitations from the leaders of more than 5 countries to discuss proposals on major infrastructure upgrades• Recognized by the President for presentation design, which enabled him to inspire leaders in global transportation

Hired as a server and was quickly promoted to manage a staff of more than 30 employees. Hired and trained a talented team that excelled in delivering superior customer service in the restaurant industry.

Recruited to manage the original staff that opened the first Starbucks store in the Iowa City area. Hired and trained new employees while growing the business after the initial opening. Managed daily operations including HR, financial deposits, and customer service.