Pam Gibson Email and Phone Number

About D & D Total Health SolutionsKnown for its dedication to service and quality, D&D Case Management earned the reputation for providing premier medical case management in the southeastern region of the USA. D&D Total Health Solutions was created to provide additional services for more continuity to assist a client with their occupational injuries. D & D Total Health Solutions integrates synergistic and comprehensive cost saving services, from 24/7 Occupational Triage to Field Case Management, and Pharmacy Solutions, to better assist the Claims Adjuster, TPA companies, Self Insured Employers, Maritime and Insurance companies. More importantly, D & D understands the balance of ensuring continuity of care for the Injured Worker resulting in a more positive outcome for all. The D & D philosophy is based on the belief that extraordinary customer service is provided by a motivated, productive team working alongside one another to achieve success. We offer an environment in which our team members have the flexibility, support, and resources to perform optimally and maintain a personal connection from management. D & D Total Health Solutions fosters a culture where each team member is valued for their contributions, ideas, and assets and are empowered to do their best. D & D services include Field Case Management, Catastrophic Case Management, Life Care Planning, Vocational Services, Medical Legal File Review, Occupational Triage hotline and cost effective Pharmacy SolutionsSpecialtiesWorkers' Compensation Medical Case Management, 24/7 Occupational Triage, Medical File Review, Catastrophic Case Management

Manage 5 staffing branches directing and coordinating activities consistent with established goals, objectives, and policiesDevelop, revise and administer company policies and procedures to ensure compliance with local, state and federal regulationsManage the entire scope of staffing functions for direct / indirect labor through salaried staff level positions, encompassing the recruitment, screening, interviewing and selection processResponsible for benefit contract negotiations, to include plan design and roll out. Ensure ERISA compliance through 5500 completion and submissionEnsure compliance with DOL regulations governing 401(k) plans by ensuring timely contribution submission, accurate audit completionProvide employee relations support and guidance relative to terminiations, layoffs, recalls, progressive discipline, coaching managers and employees, conflict resolution, employee complaints, harassment / discrimination investigationsReview financial statements, activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing operational improvement. Responsible for all aspects of environmental health and safety. Manage workers' compensation claims, monitor incidents / injuries, tracking data on OSHA 300 log, communicating details to senior management, manage legal cases acting as the company representativeContinuously research ways to improve employee screening criteriaEstablished relationships with medical providers who share the same commitment to workers' compensation claims control and getting injured employees back to workWork closely with insurance claims adjusters to minimize the cost of claimsDeveloped effective light-duty programsEffectively identify trends or areas in which actual experience falls outside acceptable standardsContinuously improve safety policies and procedures to positively impact claims experience