• Company/Organization: House of Design Robotics SolutionsPosition/Title: Resident EngineerLocation: RemoteDates of Employment: 2022 to 2024Description:★ Leverages expertise in active listening to understand client requirements, leading to the design and commissioning of automation system to meet their needs. Recognized for salvaging at-risk customer accounts, including the company’s largest client.★ Trained and advised each account to maximize use and benefit from each solution. Communicated complex concepts to clients and executive leaders.★ Communicated client feedback to R&D personnel to influence the prioritization and development of new features and functionality.★ Applied Lean Manufacturing principles to improve efficiency and quality. Achieved a 25% increase by automated systems over manual systems with 30% fewer personnel.★ Contributed to the success of all phases of the product development and management life cycle, from initial concept through to commercialization and product launch.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT HOUSE OF DESIGN ROBOTICS SOLUTIONSHouse of Design Robotics Solutions develops and implements automated solutions in the offsite construction and building component industries. The company’s products include automated roof truss, floor truss, and wall panel systems.

Company/Organization: SLM Solutions Group AGPosition/Title: Field Service EngineerLocation: RemoteDates of Employment: 2021 to 2022Description:★ Led the delivery, installation, and training of customized additive solutions for up to 30 clients each year.★ Maintained strong client relationships while identifying opportunities to sell additional products to build revenue.★ Credited with sustaining 100% customer satisfaction throughout this role.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SLM SOLUTIONS GROUP AGSLM Solutions Group AG is a manufacturer of 3D metal printers.

Company/Organization: HP Inc.Position/Title: 3D Competency Engineer Consultant – North and South AmericaLocation: Alpharetta, GADates of Employment: 2016 to 2021Description:★ Joined the company as the second hire in the Americas. Responsible for quality assurance, proposal development, project management, and engagement with multiple departments.★ Built and managed a team of up to nine competency engineers and field service engineers. Installed, trained, and supported 3D printing systems to meet customer needs.★ Wrote proposals, coordinated beta tests, and led trial programs.★ Partnered with the Division R&D team and Worldwide Services to discuss challenges encountered in the field.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT HP INC.HP Inc. is a multinational information technology company that develops personal computers, printers and related supplies.

Company/Organization: EOS of North AmericaPosition/Title: Field Service Engineer – Southeast TerritoryLocation: Novi, MIDates of Employment: 2014 to 2016Description:★ Installed, commissioned, and supported laser sintering machines throughout the Southeast. Directed inventory management, expense reporting, and customer training.★ Served as backup coverage for all territories in North America.★ Provided superior service to a government client, leading to the additional sale of three systems representing $4.5M in revenue.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT EOS OF NORTH AMERICAEOS of North America is a global technology and quality leader for high-end industrial Additive Manufacturing (3D printing) platforms.

Company/Organization: Verifi Inc.Position/Title: Installation ManagerLocation: Cambridge, MADates of Employment: 2013 to 2014Description:★ Collaborated with production and inventory control teams to specify system components, ensuring accurate system integration.★ Inventory Management: Received and verified inventory valued between $500K to $2M per job, maintaining accuracy and compliance with company standards.★ Installation Oversight: Managed nightly installation work in harsh environments, ensuring strict adherence to corporate and customer safety standards.★ Quality Inspections: Conducted thorough inspections on system components, including electrical systems, fluid delivery systems, and Linux-based onboard microprocessors and user displays.★ Fleet Maintenance: Maintained a fleet of over 100 trucks equipped with complex electromechanical industrial control systems for the ready-mix concrete industry.★ System Repair & Maintenance: Fully responsible for the repair and maintenance of industrial control systems, ensuring minimal downtime and maximum efficiency.★ Training & Development: Trained Ready Mix plant personnel, including drivers, batch men, and plant managers, on system operation and safety protocols.★ Data Analysis & Reporting: Analyzed operational data to identify areas for improvement in productivity and concrete quality; reported findings weekly to the Verifi Inc. production group and management, focusing on quality, productivity, and safety issues.

★ Career Progression: Awarded five promotions over an 18-year career, progressing from Aircraft Avionics Systems Troubleshooter to roles such as Technical Publication Analyst, Bench Technician, Quality Supervisor, and Electronics Supervisor.★ Avionics Maintenance: Performed comprehensive maintenance on various aircraft systems, including auto pilot, flight director, com/nav, control system circuitry, passenger entertainment, audio/visual systems, RF circuitry, lighting, and pilot/static systems.★ Technical Expertise: Demonstrated proficiency in digital theory, schematic reading, electronics systems troubleshooting, Line Replaceable Unit (LRU) replacement, performance testing of electronics systems, wiring harness build-up, electronics systems wiring modification, wire ring-out, and routine checks.★ Process Improvement: Enhanced team productivity and quality by successfully developing and implementing Six Sigma and Lean programs, leading to measurable improvements in efficiency and performance.

★ System Testing: Conducted comprehensive testing of avionics systems to ensure optimal functionality and compliance with industry standards.★ Troubleshooting: Expertly troubleshot avionics systems down to the component level, identifying and resolving issues efficiently to minimize downtime.★ Component Repair: Performed precise repairs on avionics system components, restoring systems to full operational status and ensuring long-term reliability.