• Design, deploy, and maintain cloud infrastructure, ensuring optimal performance, security, and scalability.• Define and implement infrastructure configurations and manage changes to maintain consistency.• Create and maintain Terraform code for Infrastructure deployments using Azure DevOps, CI/CD pipelines, and DRY software deployment processes.• Set up and maintain monitoring tools to track cloud services' performance, availability, and security, proactively identifying and resolving issues.• Monitor and analyze cloud resource usage to identify opportunities for cost savings, recommending and implementing cost optimizations.• Develop and implement Terraform automation scripts and tools to streamline and simplify repetitive tasks, improving efficiency and reducing human error.• Create and maintain comprehensive documentation of cloud infrastructure, configurations, processes, and procedures to ensure knowledge sharing and team collaboration.• Create dashboards and decipher Datadog data to monitor resources in the Azure cloud to maintain reliability, performance, and optimized operation.• Regulatory compliance and governance, including account permissions, role-based access control, and Terraform policy management when applicable.• Assessed client needs and recommended appropriate cloud services based on their unique requirements.• Adjusted and maintained code for deployment into various environments.• Implemented, administered, and migrated cloud-based solutions for operation’s needs.• Developed automation scripts for efficient deployment, management, and monitoring of cloud resources.• Trained colleagues on various aspects of cloud computing, including storage, networking, and security protocols.• Conducted regular security audits and vulnerability assessments of cloud infrastructure.

• Administered the well architected framework of cloud infrastructure in AWS and Azure• Improved performance by 20%, reduced cost of cloud infrastructure and maintenance by 30%, and enabled automated deployment of cloud infrastructure using Terraform as an Infrastructure as Code tool.• Optimized company's cloud environment by cost-effectively managing the distribution of workloads and services by automating cloud-based services.• Developed and implemented cloud security best practices, and initiated automated protections and controls to reduce risk, increase reliability and reduce administrative overhead.• Automated monitoring and alerting for key performance metrics, reliability, and availability at cloud level.

• Lead onboarding to Microsoft Azure from on-premises and colocation servers, resulting in substantial cost savings of $180,000 annually.• Corrected hardware, software, and network connectivity issues by diagnosing faults and completing skilled repairs.• Deployed and administered cloud solutions across multiple cloud platforms (AWS and Azure) to support web-scale development, research, and data analysis.• Implemented CI/CD pipelines for automated deployments and monitored the cloud environment to ensure security and reliability while reducing costs by 18% and increasing environment uptime by 17%.• Configured and automated system management, monitoring, and reporting tools for server health and performance optimization.• Utilized Infrastructure as Code (IaC) to create, modify, and version control infrastructure to standardize the operational environment and enable highly efficient, secure, and repeatable deployments.• Determined future maintenance and repair needs by analyzing equipment performance records.• Delivered exceptional customer service to bolster strong relationships and build positive experiences.

• Implemented system control processes, including comprehensive monitoring and reporting, that improved security posture and strengthened the incident response program.• Developed, maintained, and updated scripts relating to the automation of system processes and software deployments using PowerShell and Bash, enabling system administration activities to be completed more quickly and efficiently.• Deployed, administrated, and maintained physical and virtual servers and their respective applications using Microsoft RSAT and VMware vSphere 6.5.• Ensured highly available, secure, and appropriately resilient system infrastructure by patching servers and workstations and adhering to backup and disaster recovery scenario best practices.• Captured and analyzed data to identify trends in system performance and capacity to implement proactive measures.• Transitioned into an Azure Engineer role that worked with the Microsoft Fast Track team to design and implement the migration from onsite and VMware to the cloud.• Automations using Bicep were used when appropriate to streamline processes.• Monitored usage metrics regularly and proactively alerted stakeholders about potential bottlenecks or cost overruns.• Optimized resource utilization by triaging and prioritizing efforts.• Conducted regular security audits and vulnerability assessments of cloud infrastructure.

• Provided technical specifications and consulted to support the resolution of technical issues.• Evaluated and monitored system functionality to optimize performance.• Performed maintenance to provide security and backup.• Coordinated with quality assurance teams to verify system functionality against established acceptance criteria.• Maintained Active Directory Users and Accounts• Maintained a Windows Server environment of 200+ devices.• Maintained VMware and Hyper-V virtual environments.• Defined and designed internal processes to streamline IT functions.• Built and maintained Windows Servers and Linux Servers• Managed Exchange 2010 infrastructures across multiple domains• Managed strict change control processes to adhere to multinational government regulations.

• My primary responsibility was to design and implement Microsoft System Center 2012 R2 to meet the need to inventory hardware/software, push software packages/updates, and maintain government compliance across 260 sites.• Implemented ITIL Standards for ticketing, including SLAs and knowledge base documentation.• Integrated Exchange capabilities into SCCM for alerts and ticketing

I worked within a small IT team responsible for 1000+ employees covering all facets of day to day infrastructure, planning and implementing IT strategies, development of improved IT policies and procedures, and project management for projects that I am leading.

As a Contractor I worked on a 6 person team responsible for level 2 support of all IT systems in the two main hospitals along with clinics throughout the state associated with Children's Hospital.One of my primary objectives was to insure a smooth transition from paper documentation to a fully electronic repository for medical records. In this role I was in a position with daily exposure to information protected by local, state, and federal laws including HIPAA that I was held accountable to protect though proper documentation and safe guards.

Dorsey & Whitney is an international Law Firm that supports a multitude of Fortune 100 companies and employs many high ranking judicial and political figures including former Vice President of the United States,Walter Mondale.I worked for a small team that worked closely with Senior Lawyers and Paralegals to solve IT issues in relation to day to day functionality, E-discovery relating to litigation, and enhancing existing IT infrastructure. The team that I was a part of also was responsible for supporting the Managing Partner and all executive staff with any technical needs that would arise.My additional areas of responsibility included;Electronic discovery of documents using the AccessData Forensic ToolkitEnterprise security and exchange support for iOS and Android security through MobileIronTechnical training and support for Blackberry, Android, and iOS devices.

As a Contractor I worked for a 12 person team that was responsible for planning, deploying, and troubleshooting the changeover to Windows 7, Microsoft Office 2010 and Juniper Odyssey Access Client. The primary objective of my contract was to insure successful deployment of all stated software to the entire enterprise of 120,000 United Healthcare employees, contractors, and representatives using the Altiris deployment application. My Contract was extended by 3 months to work on the refresh of all hard and soft RSA SecureID Tokens due to a security vulnerability with RSA token keys being compromised.

I was a member of a group of Geek Squad Agents that tested the feasibility of providing direct online support to clients of Best Buy that had issues with their PC. This test was a success based in part on work that i was part of and is now a large revenue driver for Best Buy and the team is now 300+ Geek Squad Agents.My areas of responsibility included;Virus/Malware removalsPrinter installsWireless router configurationSoftware repair and install

I was the Geek Squad department manager in a Best Buy store that exceeded 1 million dollars in Geek Squad revenue for 2 consecutive years while I was in this role. This was a big accomplishment due to only 4 or 5 Geek Squad departments making revenue in that range enterprise wide.I ran day to day operations of the Geek Squad department inside of a top 20 performing Best Buy location and personally managed a team of 10-15 employees. I was primarily responsible for productivity, sales growth, daily/weekly goals, and profit and loss tracking.

I worked as a Geek Squad Agent that performing onsite work for clients. My focus was on providing solutions to small to medium sized businesses that did not have an IT department.My responsibilities included;Sales and installation of solutions for small business clients.Install and Deployment of Windows Server 2003 Sold and Installed Cisco and Avaya VoIP solutionsResponsible for interacting via Phone and Email with business clients along with providing corresponding paperwork to meet the needs of business clients