Robb Pardee Email & Phone Number

Greater Cleveland

Greater Cleveland

• Project lead for the implementation of EpicCare Ambulatory, Cadence, Resolute at Signature Health a Federally Qualified Health Center and Community Mental Health Center serving over 40,000 patients.
• Guided the scoping phase and implementation phase to Go Live in less than a year.
• Facilitated the process between OCHIN’s implementation team and Signature Health’s subject matter experts.
• Meet with C-Suite Leadership weekly to steer the EHR project and drive strategic decision making.
• Hire and supervise five Epic Support Analysts responsible for training, support, and system administration.
• Manage interface projects to add functionality to the Epic including: Mediquant patient archive, LabDaq, TeamHealth, and CareMessage.

Greater Cleveland

• Tasked with helping to implement a new EHR system for the organization. Helped to transition Signature Health from three separate systems to one unified EHR for clinical documentation and billing.
• Participated in the EHR vendor screening process with senior leadership ultimately choosing to implement EpicCare Ambulatory through OCHIN.
• Guided the scoping phase between OCHIN and Signature Health
• Rapidly implemented Doxy.me to provide telehealth services to our patients in response to COVID-19 lockdowns.
• Implemented DocuSign to electronically capture patient signatures on consents, releases, and other documents.
• Trained end users including Physicians, Nurses, Counselors, and Case Managers on Doxy.me and DocuSign to maintain continuity of care with our patients during the pandemic.

King Of Prussia, PA

• Provided consultative account management services to regional centers within Devereux including: Arizona, California, Connecticut, Florida, Massachusetts, Pennsylvania, and Texas.
• Responsible for the engagement and coordination of IT and organizational resources to assist centers in the optimization of their clinical and accounts receivable systems.
• Advised Devereux C-level leadership on matters related to the implementation and improvement of our EHR as a member of the project steering committee.
• Identified and resolved operational workflow issues through system configuration, design, training, support documentation, or alternative solutions.
• Guided the creation of reports and reporting strategies to effectively meet operational needs.
• Worked with Quality Improvement and Population Health teams to capture data points for the measurement of client outcomes.

King Of Prussia, PA

• Collaborated with the Project Manager and project team to maintain the scope and schedule of the Devereux Pro-Filer Electronic Health Record implementation project
• Managed the development team’s build progress through daily scrum stand up meetings and scrum board to ensure timely delivery of quality products.
• Participated in business process analysis and form analysis to match EHR system configuration to program workflow and clinical requirements.
• Developed detailed specifications for forms and reports based on clinical and licensing requirements.
• Coordinated form and report development to meet clinical and business requirements of the electronic health record and billing system through agile sprint planning meetings and request management software.
• Participated in testing and validation of system configuration, forms, and reports.

Greater Philadelphia Area

• Pardee Consulting specializes in the delivery of career, leadership, and team development services.
• Conducted several team building workshops for university IT department staff.
• Leveraged Five Dysfunctions of a Team content to coach IT senior leadership team.
• Coached high potential clients through career decision making process as part of a long range career plan.
• Facilitated intensive multi-day workshop to increase overall team effectiveness of a non-profit team working in remote region of South East Asia.
• Coached newly promoted Global Coordinator of an international non-profit while he transitions into leadership role, implements strategic plan, and builds his global team.

• Provide individual counseling to address a range of issues including grief, depression, anxiety, and relationships.
• Offer career counseling to clients seeking career direction or an improvement in their job situation services include assessment, interview preparation, and resume review.
• Counsel married couples regarding interpersonal problems, family crisis, and parenting issues.

Greater Philadelphia Area

• Consulted with St. Francis – St. Joseph’s Homes for Children and Saint Gabriel’s System on the upgrading of HIPAA compliant medical billing EZClaim to meet new 5010 format requirements.
• Researched billing software vendors and directed the purchase, testing, and implementation of new HIPAA compliant medical billing software to provide ANSI 837 Institutional functionality to my client.
• Trained end users on the new format and software functionality.
• Provide ongoing support and troubleshooting for medical billing software.

Philadelphia, PA

• Joined with the Center for Social Policy and Community Development at Temple University as a child welfare subject matter expert to provide professional development trainings to Philadelphia Department of Human.
• Presented training content to groups of 15 - 30 people including case managers, social workers, supervisors, and executives.
• Conducted train-the-trainer sessions on curriculum content for other contract trainers.

Greater Philadelphia Area

• Change management leader for the divisional implementation of multiple information systems including: Harmony, Oracle HR, EZClaim Billing Software, HCSIS, DSS Cares.
• Consulted with divisional executive management team regarding the integration of business process, information systems, and program outcomes.
• Conducted needs assessment to determine organizational readiness for enterprise wide software implementations.
• Designed, executed, and delivered end user training for 180 staff members as part of the role out of Harmony enterprise wide case management system.
• Provided ongoing support and maintenance for enterprise wide software applications customizing the systems to organizational requirements.
• Designed standardized workflows to guide end users during the transition from existing business processes to new software supported business processes.

Bensalem, PA

• Provided program management and supervision to a unit 6 of social workers working in multi-disciplinary teams providing services to over 50 clients and their families at multiple program sites.
• Tasked with the hiring, training, and performance evaluation of new employees for the social service department of 20 plus full-time staff.
• Partnered with the agency training department to develop creative professional development trainings for all levels of staff on family systems, group dynamics, and child abuse.
• Debriefed and assessed residential clients experiencing suicidal, homicidal, and aggressive thoughts using crisis intervention counseling skills.

Bensalem, PA

• Provided and managed clinical services to Residential Treatment Facility clients.
• Assessed clients and developed treatment plans to address identified needs.
• Counseled clients and their families to modify behavior and improve interpersonal functioning.

Langhorne, PA

• Supervised and taught graduate counseling students in Marriage and Family Therapy and Group Therapy.
• Facilitated skills training lab with the use of role plays, process discussions, and skill modeling.

Langhorne, PA

• Developed course curriculum for multiple adult education courses on counseling and human development topics.
• Trained groups ranging in size from 10-30 students as part of a counseling certificate program.

Graduate Certificate, Evidence Based Coaching

ICF Accredited Coach Training Program Additional graduate coursework in Organizational Development

M.S., Counseling

B.A., Bible And Theology

Mechanical Engineering

Activities and Societies: Honors Scholarship