Rob Wilson Email & Phone Number

Seattle, Washington, US

Seattle, Washington, US

We help revenue teams save time, money, and energy through automation, activity tracking, and artificial intelligence. Outreach, the leading B2B sales engagement platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all prospect and customer interactions across email, voice and social.

San Francisco, California, US

• GTM Team Awards: Legendary Customer Commitment (2021) & Ruthless Prioritization (2020)
• Helped define and iterate People.ai's Customer Journey, as well as much of the content and collateral currently in use by the Outcome Success Team
• Enablement specialist, frequently leading external training for customers, as well as internal training for Success (new employee training), Marketing (Automating with P.ai Activity & Persona data), and ENG (SFDC for.
• Created Contact Operationalization playbook to assure customers saw measurable, agreed upon value via the contacts and activity synced by People.ai’s automation

San Francisco, California, US

San Francisco, California, US

Denver, CO, US

• As SDxCentral's (SDxC's) Director of Client Services and a member of SDxC's Leadership Team, I oversaw all aspects of client campaign execution and lead SDxC's team of Client Services Managers (CSMs) to assure our.
• Process documentation and project templatization of SDxC's roster of client offerings
• Creation, implementation, and delivery of a Quarterly Business Review program for SDxCentral's key accounts
• Productization of new offerings to help our clients manage the ever-changing B2B marketing landscape, including product refinement to offset complications caused by GDPR
• Migration away from task-based campaign management, towards KPI-based campaign management, assuring a much higher degree of client satisfaction
• Implementation and improvement of campaign tracking mechanisms to aid in day-to-day tracking of campaign KPIsAs SDxC's Director of Client Services, I oversaw projects and client satisfaction for a wide range of.

Denver, CO, US

• As SDxCentral's Customer Success Manager, I am responsible for ensuring the success of SDxCentral's clients and partners. I drive customer adoption and success by providing governance advice, usage/adoption.
• White-glove account planning, sales management, and project management across multiple business units of SDxCentral's top-tier customers.
• Helped SDxCentral achieve revenue growth in excess of 100% in each of my first two years with the company.
• Working internally with Product Mangers, Developers, and Researchers to successfully conceptualize, sell, and launch innovative marketing campaigns to achieve clients' thought leadership, brand awareness, demand.
• Managing production of live-events such as Educational Webinars and DemoFridays™, as well as content production of digital advertising assets (interviews, videos, etc...) and content syndication via SDxCentral's.
• Utilizing SEO best-practices and unique tools to effectively position our clients' content on the 1st page of Google search results for desired keywords.Day-to-day activities included the use of:

Making the move from the 124th media market to the 4th largest market, I managed the Digital Department, which oversaw content, marketing, and promotions for six radio station websites while coordinating with sales to traffic and manage digital campaigns. During my time at Cumulus, I oversaw multiple major platform migrations and personally negotiated.

In the Fall of 2009, I sold the idea of a “Digital Director” to a radio cluster in Lansing, MI., and became the first such employee in a non-major market for the nation’s second largest radio group. I was responsible for all web content, client production, and creation of digital sales packages. Highlights of my time in Michigan consist of raising more.

Hired by one of my professors while still in college (Robert Braunstein, Host), I began producing a 40-episode per season Bay Area High School Sports-oriented TV show. Honing skills in videography, copywriting, digital production, I created weekly graphics packages and produced three to six individual segments per show, not including an annual 10-week run.

Houston, Texas, US

Bs, Journalism

Education record