Robb Young

Robb Young Email and Phone Number

Director of Customer Support at BambooHR @ BambooHR
Robb Young's Location
Provo, Utah, United States, United States
Robb Young's Contact Details

Robb Young personal email

n/a

Robb Young phone numbers

About Robb Young

Experienced executive with a demonstrated history of working in the computer software industry. Strong business development professional skilled in Operations Management, Sales, Customer Satisfaction, and Sales Operations.

Robb Young's Current Company Details
BambooHR

Bamboohr

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Director of Customer Support at BambooHR
Robb Young Work Experience Details
  • Bamboohr
    Director Of Customer Support
    Bamboohr Feb 2019 - Present
    Draper, Utah, Us
    View
  • Insidesales.Com
    Vp Business Development
    Insidesales.Com Dec 2017 - Feb 2019
    Austin, Tx, Us
    Leading Business Development teams in driving early-stage pipeline for the field enterprise and mid-market sales teams. Consistently delivering over 100% of department quota while driving tight integrations with marketing and sales leaders.
    View
  • Insidesales.Com
    Vp Customer Success
    Insidesales.Com Mar 2017 - Dec 2017
    Austin, Tx, Us
    Responsible for all aspects of the customer journey including professional services, technical support, and customer success management. Primary metrics hit were 100+% net retention, 80+% customer utilization and 90+% CSAT.
    View
  • Insidesales.Com
    Senior Director Customer Success
    Insidesales.Com Aug 2015 - Feb 2017
    Austin, Tx, Us
    Responsible for all aspects of the customer journey including on-boarding professional services, technical support and customer management.
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  • Insidesales.Com
    Director Customer Success
    Insidesales.Com Dec 2012 - Aug 2015
    Austin, Tx, Us
    Responsible for all aspects of the customer journey including on-boarding professional services, technical support and customer management.
    View
  • Insidesales.Com
    Director Sales Engineering
    Insidesales.Com Oct 2011 - Dec 2012
    Austin, Tx, Us
    Lead the creation and implementation of the sales engineering department at InsideSales.com. Compensation plans, sales engineer ratio and success metrics were all established and driven to success.
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  • Insidesales.Com
    Director Of Professional Services
    Insidesales.Com Jan 2008 - Oct 2011
    Austin, Tx, Us
    Responsible for the implementation of all InsideSales.com products. Engagements ranging from small to enterprise companies in North America.
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  • Insidesales.Com
    Director Technical Support
    Insidesales.Com Oct 2004 - Jan 2008
    Austin, Tx, Us
    Created the technical support department at InsideSales.com. Led team in providing world-class technical support by driving response time, CSAT, and resolution time metrics. Developed playbook for customer support across multiple tiers including premier paid support.
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  • Kris Abegglen Designs
    Director Of Golf Corse Operations
    Kris Abegglen Designs Sep 1992 - Jun 2002
    Responsible for golf course construction operations, including irrigation design and installation, as well as 3rd party contractor coordination.

Robb Young Skills

Salesforce.com Saas Account Management Lead Generation Crm Leadership Sales Process Team Leadership Business Development Sales Operations Management Cloud Computing Lead Management Sales Enablement Direct Sales Customer Service Strategic Partnerships Sales Customer Relationship Management Microsoft Office Solution Selling Demand Generation Sales Management B2b Customer Satisfaction Software As A Service Marketing Strategy Start Ups Entrepreneurship Web Applications Mysql Databases Microsoft Excel Public Speaking Business To Business Product Management Operations Management Sql Software Industry Marketing Automation Product Development Windows Problem Solving Sales Support Customer Relations Integration Excel Powerpoint Selling

Robb Young Education Details

  • Utah Valley University
    Utah Valley University
    Business/Finance

Frequently Asked Questions about Robb Young

What company does Robb Young work for?

Robb Young works for Bamboohr

What is Robb Young's role at the current company?

Robb Young's current role is Director of Customer Support at BambooHR.

What is Robb Young's email address?

Robb Young's email address is ry****@****les.com

What is Robb Young's direct phone number?

Robb Young's direct phone number is (385) 207*****

What schools did Robb Young attend?

Robb Young attended Utah Valley University.

What are some of Robb Young's interests?

Robb Young has interest in Health, Economic Empowerment.

What skills is Robb Young known for?

Robb Young has skills like Salesforce.com, Saas, Account Management, Lead Generation, Crm, Leadership, Sales Process, Team Leadership, Business Development, Sales Operations, Management, Cloud Computing.

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