Robby Clapham Email & Phone Number

Montreal, Quebec, Canada

- Leading and managing travel claims within the Secretariat of the Convention on Biological Diversity- Travel management of funded delegates servicing international meetings supporting global biodiversity efforts- Delivery of travel claims, subsistence payments and processing of expense claims.- Policy interpretation and implementation after amendments to HR and Travel Policies.- Support the delivery of intergovernmental meetings, such as COP-16, SBSTTA and DSI meetings from the… Show more - Leading and managing travel claims within the Secretariat of the Convention on Biological Diversity- Travel management of funded delegates servicing international meetings supporting global biodiversity efforts- Delivery of travel claims, subsistence payments and processing of expense claims.- Policy interpretation and implementation after amendments to HR and Travel Policies.- Support the delivery of intergovernmental meetings, such as COP-16, SBSTTA and DSI meetings from the Convention of Biological Diversity. Show less

Melbourne, Victoria, Australia

Working as part of a small dedicated travel team for an emerging Events and Production company, we handle the logistical travel planning for small to large-scale corporate events. Working with both domestic and international accounts, the role reconciles my skills in travel planning and administrative services.

Montreal, Quebec, Canada

Handling customer service escalations related to travel requests made through the business' appIdentifying customer requests on social media channelsWorking with multiple GDS (Sabre, Apollo and Amadeus) as well as various other travel reservation and CRM systems.Working from home remotely across a 24/7 schedule.

Melbourne, Victoria, Australia

Responsible for providing logistical, administration, and learning support to the Emergency Preparedness Training Unit (EPTU) within the Workforce Readiness Centre (WRC) during the COVID-19 pandemic. Liaise and consult with government departments to develop and implement training programs across the public service in Victoria.Facilitate various training and induction programs across departments for the COVID-19 Workforce to their roles and the Victorian public sector.Offer specific… Show more Responsible for providing logistical, administration, and learning support to the Emergency Preparedness Training Unit (EPTU) within the Workforce Readiness Centre (WRC) during the COVID-19 pandemic. Liaise and consult with government departments to develop and implement training programs across the public service in Victoria.Facilitate various training and induction programs across departments for the COVID-19 Workforce to their roles and the Victorian public sector.Offer specific training programs to help workers maintain or improve job skills related to disaster preparedness and crisis management.Manage cross-functional delivery of departmental policies and services impacted by sensitive and complex issues. Show less

Victoria, Australia

Co-ordinate and lead the production of roll products and reports from VEC systems,including the preparation of voters’ rolls and related products for local governmentelections, by-elections and electoral boundary modelling with a focus on the Local Government Elections of Victoria in 2020.The role required me also to undertake reporting and analysis to support the continuous improvement of the Victorian Register of Electors.

Melbourne, Australia

Working in a 24/7 environment for the Emergency Travel Team. Handling markets across APAC (Singapore, ASEAN, Australia and Japan). Strong Multi-GDS Experience in Sabre, Galileo, Apollo, matched with strong airfare and ticketing knowledge. Role is high-pressure and fast-paced and often requires quick decision making, creative thinking, pro-active actions to ensure client satisfaction.

Sydney, Australia

Managing group reservations (20-2000 pax) working alongside the Meeting and Events department. High GDS use and airline group booking tools. Autonomous work that required strong GDS/Fares and Ticketing Skills, in a very self-managed setting.

Berlin Area, Germany

Regional Care Team Consultant for the Australasian Market in a young startup company.

Byron Bay, Australia

B2B sales company selling recycled printer cartridges to businesses across Australia and New Zealand. I worked in various roles throughout my time with Retone. I begun in a B2B Sales Role, moving into Lead Generation and then on to Client/Account Management.

Bachelor Of International Studies, International Relations (Major) And Politics And Policy (Minor), Wam 75.5 (Distinction)

Bachelor Of International Studies, International Relations And Affairs

Study abroad component in partnership with my home institution, Deakin University. DFAT New Colombo Plan grant recipient.

Bachelor Of International Studies

Study abroad component in partnership with my home institution, Deakin University. Japanese Immersion Program DFAT New Colombo Plan grant.

Bachelor Of Arts - Ba, German And European Studies (Deferred)

Certificate Iv, Tourism And Travel Services Management